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Local Ticket Office Sales Ambassador
hace 3 semanas
Welcome to the Local Ticket Office Sales Ambassador role at United Airlines Inc. In this exciting opportunity, you will play a crucial part in driving sales growth and customer satisfaction in our office in Costa Rica.
As a key member of our Sales team, you will work closely with travel agencies, corporate clients, and internal departments to achieve established sales and ancillary goals.
**Responsibilities:**
Sales and Marketing:
- Identify and pursue new business opportunities to increase sales and revenue
- Develop and execute sales strategies to meet sales targets and exceed expectations
Customer Service:
- Provide exceptional customer service to customers visiting our CTO and via phone (if applicable)
- Handle customer inquiries and resolve issues in a timely and professional manner
Operations:
- Issue/reissue domestic and international tickets for travel on United Airlines and other airline partners
- Comply with United Airlines Internal Audit guidelines, policies, and procedures
**Required skills and qualifications:**
- High school diploma or General Education Diploma (GED)
- Sales, analytical, customer service, and communication skills
- Ability to work under pressure and flexibility with working shifts; showing willingness to perform new assignments
- 2+ years previous sales experience
- Excellent Technology usage skills
- Demonstrate to be an excellent problem solver
- This position requires a pro-active team player with a positive attitude, high level of multitasking, prospecting, and telemarketing skills
- Must be legally authorized to work in Costa Rica for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
- Must be fluent in English and Spanish (written and spoken)
