Global Operations Artificial Intelligence Manager
hace 5 días
Company Overview
Amazon Global Ops Artificial Intelligence (GO AI) is a team that remotely handles stowing activities in the Fulfillment Centers globally. Our strategy is to employ a human-as-sensor model and allow humans to perform just those portions of a task that require higher order cognitive ability.
The GO AI front-line Team Manager plays a crucial role in leading, developing, and motivating a team of associates through regular coaching and individual development plans. This position involves implementing performance goals, monitoring and evaluating against pre-set goals, and resolving performance barriers as needed.
Key Responsibilities:
- Lead, develop, and motivate a team of 20-25 associates through regular coaching and individual development plans;
- Implement performance goals, monitor, and evaluate against pre-set goals, and resolve performance barriers as needed;
- Review and analyze performance metrics to identify areas of opportunity that will drive performance improvement;
- Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis;
- Liaise with Program Management and other global operations team leads to manage risks and propose mitigation strategies;
- Manage schedules, monitor adherence, time-off planning, and attendance in partnership with Workforce Management;
- Represent the Voice of the Customer / associate during Gemba walks, participate in Kaizen events, and other continuous improvement initiatives;
Requirements:
- Bachelor's degree completed;
- Lean Six Sigma Yellow/Green belt;
- PMP certified;
- 2+ years of experience as Team Lead/Supervisor/Manager of 15+ individuals in corporate environments;
- 1+ years of experience in internal and external customer & stakeholder management;
- B2/C1 English proficiency or above;
-
Artificial Intelligence Group Manager, Global Ops
hace 3 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degree related to Business Administration, Engineering industries.- 5+ years of experience as Front-line Manager/Lead in corporate environments (and/or) 2+ years of experience as Group Manager leading and developing front-line managers- 2+ years of experience in internal and external stakeholder, performance and escalation management.- Advanced MS...
-
Artificial Intelligence Team Manager, Global Ops
hace 3 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- 2+ years of experience as Team Manager/Lead in corporate environments, managing teams of a minimum of 12 individuals.- 1+ years of experience in internal and...
-
Artificial Intelligence Specialist
hace 6 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo**About Us**Amzn Support Srvcs Costa Rica is a leading technology company that utilizes Machine Learning technology to support video monitoring activities in Fulfillment Centers globally.We are seeking a highly skilled Artificial Intelligence Specialist to join our team. As an Artificial Intelligence Specialist, you will be responsible for reviewing...
-
Machine Learning Operations Manager
hace 6 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob SummaryWe are seeking an experienced Artificial Intelligence Group Manager to lead our machine learning operations team. The successful candidate will be responsible for overseeing the delivery of high-quality machine learning solutions, managing a team of 120-140 members, and collaborating with cross-functional teams to drive business results.
-
Artificial Intelligence Data Specialist
hace 6 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoCompany OverviewAmazon is a multi-national technology company with a strong presence in Costa Rica. The company's Global Operations Artificial Intelligence (GO AI) team remotely handles exceptions in different Robotics-use cases globally. Our strategy is to employ a human-as-sensor model, allowing humans to perform tasks that require higher-order cognitive...
-
Training Manager Ii, Global Ops Artificial
hace 6 horas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- University bachelor's degree completed- 3+ years of experience in Training roles in corporate environments.- 2+ years of experience as Lead/Supervisor/Manager.- 2+...
-
Artificial Intelligence Associate
hace 3 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CV's must be submitted in English as our recruitment team works in several jurisdictions.- High School Diploma.- B1+ English proficiency.- 6+ months of working experience in corporate environments (AND/OR) university volunteering, internship or...
-
Artificial Intelligence Software Engineer
hace 3 días
San José, San José, Costa Rica Nucleus Health A tiempo completoNucleus Health is seeking a highly skilled Senior Python Developer to join our innovative team dedicated to advancing the frontiers of artificial intelligence technology.This opportunity is tailored for professionals who excel at developing innovative solutions and aspire to be at the forefront of AI advancements. You will work with various companies in the...
-
San José, San José, Costa Rica Intel A tiempo completoWe are seeking an Artificial Intelligence and Developer Tools Expert to join our team at Intel. As a member of our AI and Developer Tools team, you will optimize Microsoft's VC++ and .NET Frameworks to the latest Intel CPUs, resulting in faster code execution on Intel XPUs for customers running on Edge, Client, Server, and Cloud in the Microsoft ecosystem.In...
-
Business Intelligence Engineer, Global Ops
hace 1 semana
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CV's must be submitted in English as our recruitment team works in several jurisdictions.- 2+ years of work experience as Business Analyst, Business Intelligence Engineer, or similar tech roles.- 1+ year(s) of experience with statistical analysis,...
-
Financial Operations Risk Manager
hace 3 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoCompany OverviewAmzn Support Srvcs Costa Rica is a business service provider responsible for corporate procurement, accounts payable, payroll, accounts receivable, and global real estate & facilities.Salary Range: Competitive compensation package offered to the successful candidate.Job Description:We are seeking a skilled Risk Manager to join our Finance...
-
Global Sales Operations Manager
hace 3 días
San José, San José, Costa Rica Canonical - Jobs A tiempo completo**Job Summary:**We are a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis.**About the Role:**As an Operational Sales Analyst, you will play a critical role in...
-
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAmazon seeks a Senior Risk Manager within Finance Operations, Finance Operations Risk Intelligence (FORI).FORI provides risk, inspection and compliance services across Finance Operations with a mission to identify risks, protect assets, design to-be controls, and as appropriate assist process owners with risk mitigation or remediation all while balancing...
-
Business Intelligence Solutions Manager
hace 6 días
San José, San José, Costa Rica Zm Financial Systems A tiempo completoAt Zm Financial Systems, we empower professionals to drive business success through informed decision-making. Our Finance Transformation, Data and Systems team is dedicated to delivering exceptional data-driven financial insight.We are seeking an experienced Senior Manager - BI&A Operations to support the maintenance and operational excellence of complex...
-
Fintech Operations Manager
hace 3 días
San José, San José, Costa Rica Svc Operations A tiempo completoJob Overview:Svc Operations is a fintech company that provides innovative solutions for the financial services industry. We are seeking a highly skilled and motivated individual to lead our regulatory compliance efforts and obtain the required authorizations and licenses for our projects.The successful candidate will have extensive knowledge of regulatory...
-
Business Intelligence Operations Lead
hace 6 días
San José, San José, Costa Rica Moody'S Investors Service A tiempo completoThe Senior Manager - BI&A Operations plays a vital role in supporting the maintenance and operational excellence of complex Business Intelligence and data solutions at Moody's Investors Service.Key Accountabilities:Oversee the management of processes and maintenance of solutions built by the BI&A delivery team.Deliver BI advisory/consultancy/training to team...
-
Risk Intelligence Specialist
hace 3 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBecome Part of Our TeamWe are seeking a seasoned Risk Manager to join our Finance Operations Risks Intelligence team. As a Risk Manager, you will play a critical role in ensuring the integrity and compliance of our financial operations and processes. The selected candidate will have a strong background in accounting, auditing, or a related field, with a...
-
Global CX Operations Manager
hace 3 días
San José, San José, Costa Rica Techgenies México A tiempo completoJob OverviewCross-functional role leading the delivery of high-touch support services to key customers. Collaborate with stakeholders to improve service processes and drive customer satisfaction.About the RoleAs a Global CX Operations Manager at Techgenies México, you will be responsible for managing cross-functional teams to deliver exceptional customer...
-
Senior Risk Manager, Finance Operations Risk
hace 3 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degree or equivalent in finance, accounting, business, information systems or a related field.- 7+ years of industry experience in finance, accounting, or similar field.Job summaryAmazon seeks a Sr. Risk Manager within Finance Operations Risk Intelligence (FORI).The Finance Operations organization manages corporate procurement, vendor payables and...
-
Business Intelligence Data Operations Expert
hace 6 días
San José, San José, Costa Rica Cornerstone Building Brands A tiempo completo**Job Overview**The Analytics Support Analyst role is crucial in Cornerstone Building Brands, responsible for supporting data processes and developing impactful solutions.This individual will play a key part in maintaining regular data operations, utilizing Business Intelligence and Analytics tools, while also spearheading initiatives to streamline processes...