Financial Analyst for Customer Satisfaction

hace 3 días


Alajuela, Alajuela, Costa Rica 3M A tiempo completo
Job Description

We are seeking a highly motivated and detail-oriented Financial Analyst to join our team in Accounts Receivable and Dispute Management. As a key member of our USAC Customer Operations, you will play a vital role in ensuring customer satisfaction by analyzing and resolving customer issues.

About the Role
  • Lead End-to-End Customer Issue Resolution Management and analysis for customers in one of 3M's Business Groups.
  • Analyze and work to identify payment deductions from customers, researching and implementing preventative action plans.
  • Partner with business group customers and internal teams to analyze and resolve all types of credit and returns complaints.

In this role, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. You will make an impact by:

Your Responsibilities
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