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IT Process Improvement Specialist

hace 1 semana


San José, San José, Costa Rica Equifax A tiempo completo

At Equifax, we empower individuals to reach their full potential. If you aspire to excel in your career, develop new skills, collaborate with talented professionals, and make a meaningful impact, we encourage you to apply.

As an IT Change Management - Intermediate, you will partner with the Change Process Owner and other change managers to ensure teams are aligned with the global change process. Your key role will be to facilitate the request for the change process to meet business, compliance, schedule, and operational efficiency objectives.

Change Managers oversee the entire life cycle of a change, including recommending modifications to business processes as needed.

Key Responsibilities:

- Collaborate closely with change requesters and assignees to ensure alignment with the Change Management process
- Assist in reviewing and approving change requests
- Lead the daily Enterprise Change Advisory Board meetings

Requirements:

- Minimum 2+ years of experience in IT
- Experience in ITIL or ITSM
- ServiceNow experience
- English proficiency B2 or above

Differentiators:

- Prior experience in Change Management
- Excellent communication skills
- Self-motivated individual

We offer comprehensive compensation packages, on-site medical services, life insurance, gym facilities, collaborative workspaces, free transportation, and subsidized cafeteria options. Additionally, we provide opportunities for growth through our online learning platform with guided career tracks.