Transformational Business Solution Manager

hace 2 semanas


San José, San José, Costa Rica Equifax A tiempo completo

At Equifax, we empower you to achieve your true potential.

We're looking for a skilled Transformational Business Solution Manager to join our team. In this role, you'll have the opportunity to leverage your expertise in program management, strategic thinking, and cross-functional collaboration to drive business results, optimization, and scalability.

The Program Delivery Manager is responsible for implementing and managing a diverse portfolio of programs and projects that benefit all BU/COE supported by the GBS and its resident units as well as global shared services capabilities. This involves leveraging strategic thinking, problem-solving skills, and cross-functional collaboration to execute technical demand that drives business results, optimization, and scalability through leading cross-functional teams, RPA/AI/ML, Data Analytics, and PE/PI programs.

This role thrives on previous experience to analyze business needs and collaborate with business partners and delivery teams to recommend and drive cross-functional growth initiatives across the GBS and the BU/COEs. The successful candidate will have strong experience in negotiating scope and priorities and balancing for successful outcomes with proven project leadership skills with the ability to define project timelines, prioritize tasks, delegate, and multi-task, where necessary.

**Key Responsibilities:**

  • Manage strategic technical/expertise and support execution of selected key projects to ensure on-time completion according to project scope, budget, and quality criteria.
  • Build a strategic portfolio and lead the pipeline management process considering all the critical technical capabilities offered by the Global Business Services organization.
  • Collaborate with multiple levels of business stakeholders across functional areas to define business needs and desired business processes, including process owners, managers, and end users to ultimately deliver solutions including world-class automation and data insights capabilities.

**Required Skills and Qualifications:**

  • Bachelor's degree in Computer Science, Finance, Marketing, Business Administration, or a related discipline.
  • 5 years of experience as a Program Manager.
  • 5+ years of specific RPA/Automation/Technology and/or going transformation.
  • 7+ years experience with business analysis and business process improvement, preferably in a high-growth enterprise SaaS environment.
  • 3+ years of experience using Agile tools and artifacts.
  • English proficiency B2 or above.

**What could set you apart:**

  • Strong experience in influencing multiple stakeholder groups with different objectives and priorities to achieve consensus, ability to collaborate with internal stakeholders to solve complex problems, ability to identify and assess risks and define approaches to mitigate.
  • Demonstrated ability to work efficiently and effectively in a fast-paced, matrixed environment, ability to execute despite ambiguity and coach others through ambiguity.

**Additional Information:

This role requires a highly motivated individual with excellent communication and interpersonal skills, who can build strong relationships with various stakeholders. If you are a results-driven professional with a passion for delivering high-quality solutions, we encourage you to apply.



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