Solution Delivery Lead

hace 1 semana


San José, San José, Costa Rica Pfizer A tiempo completo

For more than 170 years, Pfizer has continuously worked to make a difference by delivering innovative therapies that improve the lives of our patients.
By building a talented community of colleagues that align with our patient-focused purpose and core values, Pfizer has improved global health and impacted more than 780 million patients around the world.
In 2021, Pfizer expanded its global footprint to Tampa, establishing a strategic powerhouse that brings together multi-disciplinary, professional services including Finance, Accounting, Treasury, Digital, HR Services, Sourcing, Commercial and Project Management into a single, centralized location.
With so many diverse and highly-skilled colleagues supporting multiple functions and services across the organization, Pfizer Tampa offers ample opportunity to engage in newer ways of working that enhance, simplify, and transform how we deliver treatments to our patients.
Located in Heights Union, the Pfizer Tampa site offers a modern industrial design, the latest in innovative technology, and close proximity to Downtown with views of the Tampa Riverwalk and access to the Channel district and Bayshore Boulevard.
From an onsite fitness center to top floor panoramic balconies and outdoor patio, our activity-based space will provide various ways of working to offer collaboration and flexibility to colleagues.
The Pfizer Tampa site has constructed an atmosphere that fosters interaction and prioritizes colleague health and wellness.
Additionally, to achieve breakthroughs that change patients' lives, Pfizer is revolutionizing and evolving how colleagues work today.
This year, Pfizer launched a new initiative that we call Log In For Your Day where a majority of colleagues can arrange with their manager to work remotely two or three days a week while still maintaining the ability to collaborate regularly in person at our sites.
This flexible working model blends the best of remote work and on-site collaboration to drive greater flexibility, support work-life balance, and promote a vibrant, agile, and innovative culture.
A Solution Delivery Lead will assist in managing the Agile Teams responsible for digital products which will provide an engaging experience for Healthcare Professionals, Patients, Payers, Clinical, and internal Pfizer colleagues.
You will be defining demand and prioritizing the Team Backlogs to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the Features or Functions of the supporting products.
You will play a significant role in maximizing the value produced by the teams and ensuring development meets the user's needs and comply with the Definition of Done.
ROLE RESPONSIBILITIES
- Assume global Solution Delivery Leadership for supporting products in the Outbound Marketing & Permissions Martech Stack, including Permissions, Data Exchange, Metadata, List Tool, & Survey
- Assume global Solution Delivery Leadership for key integrations for the Marketing Automation Stack, including Registration, Sales, Analytics, Content, & Reference.
- Work with more senior Solution Delivery Leads to qualify new project demand and participate in the Digital governance processes.
- Create, review, and maintain team(s) backlog with input from System Architect/Engineering/Analytics team and other stakeholders consisting mostly of user stories, defects, and enablers.
- Document and analyze product requirements by defining user stories, system dependencies, user journeys through information architecture and acceptance criteria in the form of acceptance tests.
- Continuously prioritize the product backlog items based on the business and user value following the Scrum Framework and ways of working with other teams.
- Contribute to the definition and clear communication of product's vision and strategy by engaging with business leadership and multiple teams such as customer experience, solution architecture, project management, operations, and support.
- Lead and coordinate product demos for multiple audiences including business stakeholders, leadership team and other teams.
- Collaborate with other POs and search engine team to realize product's delivery goals and populate all the backlog dependencies during the development cycles.
- Make smart trade-offs between features/customer experience versus time-to-market; using experience, data, and metrics to back up assumptions and assertions of business value
- Drive products to achieve success metrics on an ongoing basis throughout the product lifecycle by analyzing and solving the problems of your targeted end users.
- Develop a thorough understanding of user personas, customer types, and platform implementations to continually assessing the competitive landscape and marketplace.
- Contribute to the overall success and lifecycle of the product by serving as Product Manager during: definition, design, user story/requirement creation, documentation, launch, go-to-mark



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