Human Resources Director

hace 1 semana


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Amzn Support Srvcs Costa Rica is seeking an experienced Human Resources professional to lead our HR service delivery organization. The ideal candidate will have a strong background in HR and shared services, with 8+ years of experience in managing large-scale organizations.

The successful candidate will be responsible for planning and directing the overall operation of the HR service delivery organization, aligning with corporate strategic initiatives and business plans. They will lead a team of managers and operations staff, meeting and exceeding performance objectives to maximize customer satisfaction.

The role requires excellent business and communication skills, with the ability to work with peers globally and site peers. Strong influencing and negotiation skills are essential, as well as the ability to work cross-functionally with multiple stakeholder teams.

The ideal candidate will have a passion for experimentation and innovation, with a proven ability to work in a deadline-driven environment and manage complex transformation projects. They will also have experience in building and improving operational processes and procedures, driving program efficiency and high levels of customer satisfaction.


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