Chargeback Resolution Manager

Asepsa seeks a highly skilled Wholesale Chargeback Resolution Expert to join our team. The successful candidate will identify data and systems issues related to wholesaler chargeback submissions and work to eliminate recurring issues and rework.Key ResponsibilitiesIdentify data and systems issues related to wholesaler chargeback submissionsEliminate...

Company OverviewAmazon Support Services Costa Rica Srl is a multinational technology company with a global presence.We are committed to providing exceptional customer service and ensuring that our vendors have a seamless experience.Job DescriptionThis is an exciting opportunity for a highly analytical and detail-oriented individual to join our Vendor...

About the RoleThis is an exciting opportunity to join Amazon Support Services Costa Rica Srl as a Technical Operations Specialist for Chargeback Management. As a member of our team, you will play a critical role in ensuring the smooth operation of our chargeback management process.Job SummaryWe are seeking a highly analytical and detail-oriented individual...

**Resolution Center Manager Job Description**We are looking for a skilled StS (Source to Settle) Resolution Center Manager who can lead our representatives to better performance and improve service qualityThe StS Resolution Center Manager will assist in establishing team objectives, provide representatives with opportunities to expand their knowledge of...

Job Description:The Chargeback Analyst will process chargeback claims for wholesalers in the US and Puerto Rico and resolve exceptions related to contracts, products, and membership timely and accurately.The analyst will regularly interface with internal and external customers, including but not limited to GFS Americas, Wholesalers, Contract teams, Business...

Key ResponsibilitiesLead a team of finance professionals responsible for efficient and timely processing of chargeback submissions and indirect customer master data.Research chargeback disputes and triage submission quality issues.Ensure adherence to metric benchmarks, SLAs, and working capital targets.

About the RoleMsd is seeking an experienced Resolution Center Team Manager to lead our StS Resolution Center and drive operational excellence. As a key member of our team, you will play a critical role in ensuring the delivery of high-quality support services to our customers.In this role, you will be responsible for managing a team of representatives,...

Why Patients Need YouThe Gross to Net Center of Excellence (G2N CoE) is part of Global Business Solutions (GBS) and consists of Chargebacks and Medicaid Rebate Operations.The G2N CoE processes wholesaler chargeback submissions with an annual volume of 10 million lines totaling $7.5 billion in credits and pays Medicaid rebate claims totaling $1.1 billion...

**Job Description**:This is a regional support position and will be accountable and responsible for the front office support effectively and with outstanding customer service to the internal clients (local stakeholders) and external clients (suppliers), providing solutions to all kinds of queries related to the STS process: procurement, vendor set-up,...

**Job Description**:**This is a regional support position and will be accountable and responsible for the front office support effectively and with outstanding customer service to the internal clients (local stakeholders) and external clients (suppliers), providing solutions to all kinds of queries related to the STS process: procurement, vendor set-up,...

Company OverviewAcquia empowers the world's most ambitious brands to create digital customer experiences that matter. With our Digital Experience Platform, marketers, developers, and IT operations teams can rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.Job SummaryWe are...

Screenovate is seeking a highly skilled Global Crisis Resolution Specialist to join our global IT team. As a key member of our crisis management team, you will be responsible for managing Major Incidents across IT and ensuring that services are restored quickly and efficiently.Main ResponsibilitiesManage all P1 (ITERP) to P3 Major Incidents across...

Job DescriptionBinance is the global blockchain company behind the world's largest digital asset exchange by trading volume and users. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.We are looking for a talented individual to join our team as a Dispute Operations Manager. The successful candidate will supervise a team...

As a key member of the Amazon Support Services Costa Rica Srl team, we are seeking an experienced Investigation Execution Specialist to join our Vendor Chargeback Dispute Management (VCDM) and Vendor Engagement (VE) teams. This is an exciting opportunity for individuals with a strong analytical mindset and excellent communication skills in German to...

High School diploma.- 6+ months of working experience in corporate customer service, back-office or contact center corporate environments.- B2 English proficiency.- B2 Italian proficiency.This is a full-time, permanent, back-office position based in Costa Rica and does not offer relocation benefits.Job applicants must be located and legally authorized to...

High School diploma.- 6+ months of working experience in corporate customer service, back-office or contact center corporate environments.- B2 English proficiency.- B2 German proficiency.This is a full-time, permanent, back-office position based in Costa Rica and does not offer relocation benefits.Job applicants must be located and legally authorized to work...

High School diploma.- 6+ months of working experience in corporate customer service, back-office or contact center corporate environments.- B2 English proficiency.- B2 French proficiency.This is a full-time, permanent, back-office position based in Costa Rica and does not offer relocation benefits.Job applicants must be located and legally authorized to work...

Amazon is a multi-national technology company and being proficient in English is a required qualification.CV's must be submitted in English as our recruitment team works in several jurisdictions.- High School diploma.- 2+ year(s) of working experience in corporate customer service, back-office or contact center corporate environments.- Experience with MS...

Amazon is a multi-national technology company and being proficient in English is a required qualification.CV's must be submitted in English as our recruitment team works in several jurisdictions.- High School diploma.- 2+ year(s) of working experience in corporate customer service, back-office or contact center corporate environments.- B2 English...

Amazon is a multi-national technology company and being proficient in English is a required qualification.CV's must be submitted in English as our recruitment team works in several jurisdictions.- High School diploma.- 2+ year(s) of working experience in corporate customer service, back-office or contact center corporate environments.- B2 English...