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Operational Excellence Professional

hace 2 semanas


San José, San José, Costa Rica Tek Experts A tiempo completo

Responsibilities

  • Plan and conduct audits to assess service performance and identify opportunities for improvement
  • Collaborate with Operations and stakeholders to create actionable recommendations for continuous improvement
  • Ensure adherence to quality assurance guidelines to achieve 100% customer satisfaction
  • Monitor and report performance issues to the management team
  • Lead implementation of improvement activities to ensure quality continuously improves