Initiative Management Role

hace 7 días


San Francisco, Heredia, Costa Rica First Factory A tiempo completo

We are seeking a highly organized and detail-oriented individual to fill the position of Initiative Manager at First Factory.

This role requires the ability to manage multiple initiatives simultaneously, ensuring timely completion and effective communication with stakeholders.

Main Responsibilities:

  • Acknowledge and assign inbound development requests and service issues reported by clients.
  • Resolve issues that do not require developer intervention.
  • Prioritize tickets in a backlog for developers across multiple projects.
  • Communicate with internal and external stakeholders about planning, requirements, and progress.

You will work closely with your team members to ensure that all project requirements, deadlines, and schedules are on track.

We require fluency in English, both spoken and written, to ensure effective communication and quality support to internal and external clients.



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