Information Technology Infrastructure Specialist

hace 3 días


San Francisco, Heredia, Costa Rica Teceze Ltd A tiempo completo

Company Overview:

Teceze Ltd is a cutting-edge technology firm dedicated to delivering top-notch services and support to its clients. Our team of experts works tirelessly to ensure seamless operation of all technical systems, enabling businesses to focus on their core activities.

Salary:

The compensation package for this role includes a competitive daily rate of 鶘,611.00 per day.

Job Description:

We are seeking an experienced Information Technology (IT) Engineer to join our team as a Technical Support Specialist. The successful candidate will be responsible for providing onsite technical support for various hardware and software platforms, including PC, Laptop, Printer, Fax, Scanner, Tablet, and Mobile devices.

Key Responsibilities:

  • Provide technical assistance and troubleshooting for desktop and mobile devices
  • Configure and maintain computer networks, including TCP/IP
  • Manage Active Directory, Exchange, and Call Management software
  • Ensure smooth operation of all technical systems, adhering to SLAs and ITIL best practices

Required Skills and Qualifications:

To excel in this role, the ideal candidate should possess:

  • 2+ years' experience in IT support, with expertise in hardware and software platforms
  • CompTIA A+ Certification or equivalent
  • Excellent communication and problem-solving skills

Benefits:

This role offers a range of benefits, including opportunities for professional growth and development, a dynamic work environment, and a competitive compensation package.



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