Spa Services Coordinator
hace 2 semanas
We are seeking a highly skilled Spa Services Coordinator to join our team at Solaz, a Luxury Collection Resort.
This is a full-time position that requires excellent communication and organizational skills. As a Spa Services Coordinator, you will be responsible for scheduling services, managing reservations, and providing exceptional guest experiences.
- Schedule appointments and manage spa/salon reservations using our software system.
- Confirm scheduled services with guests and answer questions about available treatments.
- Update the reservations list throughout the day and inform providers of last-minute changes.
- Check in guests for appointments, confirm their identity, and provide a general spa orientation upon arrival.
You will also be responsible for promoting and selling spa services, obtaining payment authorization, and processing guest payments. Additionally, you will be expected to maintain a secure bank, balance receipts, and notify Engineering of maintenance needs.
We are committed to providing an inclusive and supportive work environment. If you have excellent communication skills, a passion for delivering exceptional service, and experience working in a fast-paced environment, we encourage you to apply.
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