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Resource Coordinator Professional

hace 2 semanas

Alajuela, Alajuela, Costa Rica Splunk A tiempo completo

Splunk is a leading provider of unified security and observability platforms, empowering businesses to safeguard their digital presence. As a Professional Services Resource Coordinator at Splunk, you will play a pivotal role in supporting the success of our customers, employees, and company.

Key Responsibilities:
  • Daily monitoring of Resource Request queue and fulfillment
  • Collaboration with Project Managers and Coordinators to manage resources, schedules, and timelines for successful project delivery
  • Handling staffing escalations from start to finish, ensuring seamless business support and adherence to resource management processes
  • Optimizing utilization through informed staffing decisions that align with deployment strategies
  • Partnering with Consultant Managers and Subcontractor Partner Managers on resource availability and development opportunities
  • Providing daily updates to FinancialForce for revenue forecasting based on scheduling, budgets, and hours
  • Requesting and managing Splunk Cloud access for active resources
  • Collaborating on operational initiatives by analyzing, documenting, and improving PS operational processes