Legal Case Intake Expert

hace 5 días


San José, San José, Costa Rica Virtual Staffing Llc A tiempo completo

About Us

Virtual Staffing Llc is a leading provider of virtual staffing solutions, offering high-quality services to law firms across the globe.

Job Description

We are seeking an experienced Intake Specialist to join our team. The successful candidate will be responsible for managing the intake process, qualifying new and prospective clients, and forwarding qualified cases to attorneys.

Key Responsibilities

  • Outbound & Inbound Calling (Cold Calling)
  • Qualify and Signing up potential clients
  • Send Retainer Agreement
  • Follow up old leads and appointments
  • Request initial documents for cases
  • Forward qualified clients to attorneys
  • Reviewing client files to verify all outstanding bill and lien amounts
  • Negotiate with medical providers to obtain reductions in lien amounts
  • Facilitating the signing of settlement releases
  • Assist with the drafting and reviewing of legal documents
  • Contact medical providers to gather initial case information

Requirements

  • High school diploma or equivalent
  • At least 2 years of work experience in BPO / Customer Service
  • Excellent English (oral and written) communication skills with a very good English accent
  • Strong customer service, persuasion, and critical thinking skills
  • Ability to work with databases and online technological platforms
  • Ability to be detail-oriented, diligent, and flexible
  • Ability to handle conflicting time demands and focus on task completion with little direction or need for supervisory follow-up
  • Ability to work and maintain patience with diversified individuals of various backgrounds and professional competencies

What We Offer

  • Permanent and Stable WFH employment
  • Competitive Compensation and Benefits
  • Wi-Fi Subsidy starting on the 3rd month of employment
  • Healthcare Assistance on the 6th month of employment
  • M merit Increase on the 6th month of employment

Pay Rate: $5 - $6 per hour (Depending on skills and experience)

Job Types: Full-time, Permanent

Pay: From $58,455.20 per month


  • Injury Case Manager

    hace 4 semanas


    San José, San José, Costa Rica Stt Group A tiempo completo

    **Descripción del puesto**:**Key Job Responsibilities**- Responsibilities include** handling all aspects of an injury claim** from intake, to handling property damage and PIP/Medpay claims, along with health insurance.- Case managers interact with medical providers regarding patient accounts, clients during meetings, and insurance adjusters setting up and...


  • San José, San José, Costa Rica Adamson Ahdoot, Llp. A tiempo completo

    Plaintiffs' Personal Injury Law Firm based out of **United States - Los Angeles/Beverly Hills **is looking to expand it's Intake Department and currently hiring with in the team for an Intake Specialist Role.The focus of the position will be fielding new client intakes via incoming phone calls and form submissions, drafting detailed client intakes, aiding in...

  • Injury Case Manager

    hace 4 semanas


    San José, San José, Costa Rica Grupo Stt A tiempo completo

    Key Job Responsibilities Responsibilities include handling all aspects of an injury claim from intake, to handling property damage and PIP/Medpay claims, along with health insurance.Case managers interact with medical providers regarding patient accounts, clients during meetings, and insurance adjusters setting up and managing claims.We have a team of...


  • San José, San José, Costa Rica Legal Management Group A tiempo completo

    About the RoleWe are seeking a highly skilled Medical Case Manager to join our team at the Legal Management Group. In this role, you will be responsible for managing and overseeing the day-to-day operations of assigned cases, ensuring that all necessary documentation and paperwork is completed in a timely and accurate manner.Key Responsibilities Manage and...

  • Intake Coordinator

    hace 5 días


    San José, San José, Costa Rica Virtual Staffing Llc A tiempo completo

    Company OverviewVirtual Staffing Llc is a leading provider of virtual staffing solutions, offering high-quality services to law firms across the globe.Job DescriptionWe are seeking an experienced Intake Specialist to join our team. The successful candidate will be responsible for managing the intake process, qualifying new and prospective clients, and...


  • San José, San José, Costa Rica Virtual Staffing Llc A tiempo completo

    _**This position is for all Latin America**_If you are a customer-focused and detail-oriented individual with a passion for working in a law firm environment, we would love to hear from you.**What we offer**:**Pay Rate: $5-$6 USD per hour** / working 40hrs per week (Based on skills and experience)- Permanent and Stable WFH employment.- Competitive...


  • San José, San José, Costa Rica Legal Management Group A tiempo completo

    **Job description**We need an ambitious, sensitive, and outgoing Customer Service: Consultant/Intakes Specialist to join our team for a long-term position at our fast-paced, established firm.We are looking for individuals who can pay very close attention to detail and get required information from potential and existing clients.The intake specialist should...

  • Legal Assistant

    hace 4 semanas


    San José, San José, Costa Rica Virtual Staffing Llc A tiempo completo

    **COMPANY IN THE USA IS HIRING REMOTE LEGAL ASSISTANTS****Hourly rate USD $5-$6 USD, Working 40hrs per week.****Description**Legal administrative assistants perform secretarial and administrative duties in law offices or offices that work with legal documents (e.g.Real estate companies, land title offices, the court system).These agents handle tasks such as...

  • Legal Assistant

    hace 3 semanas


    San José, San José, Costa Rica Grupo Stt A tiempo completo

    Provide support to Law Firms based in the USA.1.Must collect, examine, organize evidence and other legal documents for attorney review and case preparation.2.Draft and proofread correspondence and legal documents, such as pleadings and contracts.3.Research regulations, laws, and legal articles to assist with the preparation of reports, case files, and legal...

  • Legal Office Assistant

    hace 6 días


    San José, San José, Costa Rica Stt Group A tiempo completo

    About This OpportunityWe are looking for a dedicated and organized Legal Office Assistant to join our team at Stt Group. As a key member of our team, you will be responsible for supporting our law firm in the USA.ResponsibilitiesObtain, review, and organize evidence and other legal documents for lawyer review and case preparation purposes.Compose and edit...


  • San José, San José, Costa Rica Virtual Staffing Llc A tiempo completo

    Legal administrative assistants perform secretarial and administrative duties in law offices or offices that work with legal documents (e.g.Real estate companies, land title offices, the court system).These agents handle tasks such as formatting legal correspondence, and/or reviewing and proofreading outgoing documents.**What we offer**:**Pay Rate: USD $5-$6...


  • San José, San José, Costa Rica Legal Management Group A tiempo completo

    Job OverviewThe Legal Management Group seeks a skilled Medical Case Manager to oversee the day-to-day operations of assigned cases. This individual will be responsible for communicating effectively with doctors, patients, and healthcare entities to gather information, provide updates, and coordinate patient care.Key ResponsibilitiesManage and oversee the...


  • San José, San José, Costa Rica Legal Management Group A tiempo completo

    Job SummaryThe Legal Management Group is seeking a skilled Medical Case Manager to join our team. In this role, you will be responsible for managing and overseeing the day-to-day operations of assigned cases, ensuring that all necessary documentation and paperwork is completed in a timely and accurate manner.Key ResponsibilitiesManage and oversee the...


  • San José, San José, Costa Rica Virtual Staffing Llc A tiempo completo

    Job SummaryWe are seeking a highly skilled Intake Specialist to join our team at Virtual Staffing Llc. As an Intake Specialist, you will play a crucial role in managing the intake process, qualifying new and prospective clients, and forwarding qualified cases to attorneys.ResponsibilitiesManage the intake process, including outbound and inbound...

  • Legal Operations Tools

    hace 2 semanas


    San José, San José, Costa Rica Emerson A tiempo completo

    **Tools / Legal Technology**- Automate manual processes, digitize physical tasks, and improve speed and quality through the strategic deployment of technology solutions.- Assess emerging technology capabilities and recommend long-term strategic planning.- Lead and develop process flows for tools such as Nintex, Microsoft Flow, and DocuSign CLM- Learn and...


  • San José, San José, Costa Rica Virtual Staffing Llc A tiempo completo

    _**COMPANY IN THE USA IS HIRING REMOTE INTAKE SPECIALISTS WITH EXPERIENCE IN CUSTOMER SERVICE AND SALES**_- **Pay Rate: $5 - $6 per hour (Depending on skills and experience, working 40hrs per week)**_**Description**:A legal Intake Specialist receives and qualifies new and prospective clients for law firms.They are responsible for managing the processes of...

  • Clinical Review Expert

    hace 6 días


    San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About the RoleWe are seeking a highly skilled Clinical Review Expert to join our team at Amzn Support Srvcs Costa Rica. The ideal candidate will have a strong background in clinical review, medical document validation, and identifying potential fraudulent documentation.The Clinical Review Expert will be responsible for reviewing documents for accuracy,...

  • Remote Attorney

    hace 2 semanas


    San José, San José, Costa Rica Virtual Staffing Llc A tiempo completo

    **Remote Attorney**A remote attorney provides legal counsel and acts as a voice for the client's they represent.As a remote attorney, your daily responsibilities may vary, based on your speciality and the particular case you are working on, but your general job duties include collecting evidence, Case management, interviewing your clients and others who may...


  • San José, San José, Costa Rica Promed A tiempo completo

    Cargo claveNuestro Asesor de Contratación Legal es un profesional experto en contratos públicos y responsabilidad. Su función principal es garantizar que nuestros procesos de contratación sean éticos y transparentes, y que cumplan con las leyes y regulaciones aplicables.**Objetivos clave:**Garantizar la transparencia y la integridad en todos los...


  • San José, San José, Costa Rica Virtual Staffing Llc A tiempo completo

    Legal receptionists are the gatekeepers of a law firm or legal department.They greet new clients and answer incoming calls.Since the receptionist is often the first person with whom clients and visitors interact, he or she is important to the image of the firm and must be polished, professional and articulate.**Duties and responsibilities**- Answering calls...