HR Operations Expert

hace 7 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Role Summary

The HR Specialist plays a pivotal role in our HR team, ensuring exceptional service delivery and guidance on HR policies and processes.

This position is instrumental in driving HR operational excellence and supporting people services and analytics initiatives.

Key Responsibilities
  • Serve as the primary point of contact for HR-related inquiries, offering advice and guidance through established service channels to Experian's staff, including leaders and HR colleagues.
  • Maintain confidentiality of digital employee files, ensuring sensitive information is securely stored and accessed only by authorized personnel.
  • Manage the onboarding process for new hires, coordinating orientation sessions preparing necessary documentation, and guiding new team members through company policies, procedures, and culture to foster a positive onboarding experience.
  • Facilitate the offboarding process for departing staff, conducting exit interviews and ensuring compliance with exit procedures and documentation.
  • Oversee relationships with people services providers, ensuring the smooth delivery of services such as insurance and employee assistance programs.
  • Act as a liaison to address and resolve any issues with benefits administration and inquiries.


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