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Citi seeks a highly skilled HR Operations Specialist to join its operations support team.
The successful candidate will play a crucial role in delivering exceptional customer support to employees and managers on HR related topics, including total rewards, compensation, benefits, learning, and HR systems direct access.
This dynamic role requires a proactive approach to resolving inquiries and providing top-notch support through various channels, including cases, live agents, and phone calls.
To thrive in this position, you will possess:
- A proven track record in call center environments.
- Excellent proficiency in Microsoft Office, particularly Word, Excel, and Outlook.
- Superb organizational and time management skills.
- Strong analytical and problem-solving abilities.
- Exceptional written and verbal communication skills.
Citi values diversity and promotes equal opportunities. Qualified applicants will receive consideration without regard to their background, culture, or identity.
