Regional Business Operations Specialist

hace 2 semanas


San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

Hewlett Packard Enterprise is a leading provider of technology solutions, empowering businesses to drive innovation and growth. Our Solutions Operations team plays a critical role in delivering exceptional customer experiences, ensuring seamless execution of projects, and driving business results.

The Latin America and Caribbean Solutions Operations Project Analyst will be responsible for administering complex projects across Greenlake and A&PS, ensuring best-in-class service delivery and achieving key performance metrics. This role requires strong analytical skills, attention to detail, and excellent communication abilities to work collaboratively with stakeholders and drive process improvements.

Key responsibilities include:

- Identifying process gaps and implementing improvement initiatives to enhance operational efficiency

- Analyzing project financials to prevent de-bookings and margin erosion

- Collaborating with sales pursuit and delivery teams on operations aspects

- Ensuring compliance, improved business predictability, and early warning systems for margin fluctuations

- Providing consultancy on deal structure during the presales phase to ensure legal, financial, and compliance aspects are covered

Education and experience required:

- Bachelor's or equivalent degree

- Typically 4-6 years of experience

- Ideally, knowledge and experience within the IT industry

Skills and qualifications:

- Strong policy, procedure, compliance, and order acceptance knowledge

- Finance and accounting experience and expertise

- Advanced business knowledge and business acumen

- Ability to analyze contracts/formal agreements to understand and correct set up project

- Lean methodology experience or PM knowledge is a plus

We offer:

- Competitive salary and extensive social benefits

- Diverse and dynamic work environment

- Work-life balance and support for career development

- An amazing life inside the element

Affirmative Action employer committed to diversity and building a global diverse team representative of our customers, in an inclusive environment where we can continue to innovate and grow together.



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