Customer Service Representative

hace 3 semanas


San Pedro, Montes de Oca, Costa Rica AnswerHero A tiempo completo
About Us

At AnswerHero, we're a leading provider of live call answering services and virtual receptionist solutions for small and medium-sized businesses in the US.

We're dedicated to delivering exceptional customer experiences through our team of skilled professionals who are passionate about making a difference through meaningful interactions.

Our Mission

We're on a mission to provide accurate and efficient message handling, appointment scheduling, and live call interpretation services that exceed our clients' expectations.

Why Work with Us?

We offer a comprehensive training program and equip our staff with the tools they need to succeed. Our company culture and work environment reflect our commitment to keeping an excellent workplace, where every staff member feels valued and supported.

Requirements
  • Advanced English (C1 or higher) and Spanish
  • Excellent spoken and written communication
  • Higher education preferred
  • Strong soft skills, empathy, professional demeanor, reliability
  • Attention to detail and active listening
  • Availability to work one weekend day
Benefits
  • Industry-leading Base Pay (in USD)
  • Performance Bonuses
  • Transportation / Internet Stipend
  • Extra half days off + Birthdays off

We offer a Work from Home Privilege after 3 months of working on-site, subject to technical and performance requirements.


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