Fuel Logistics Coordinator

hace 4 semanas


San José, San José, Costa Rica World Fuel Services A tiempo completo
About the Role

At World Fuel Services, we're seeking a highly skilled Fuel Logistics Specialist to join our team. As a key member of our global operations, you'll play a critical role in delivering exceptional customer service, sales, and operational support to our diverse customer base.

Key Responsibilities
  • Provide top-notch customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain strong relationships with customers, understanding their unique needs and preferences.
  • Collaborate with cross-functional teams, including Sales, Credit, Collections, Supply, Billing, and others to ensure seamless operations.
  • Manage small accounts, growing volume and profitability through effective sales and relationship-building strategies.
  • Stay up-to-date on fuel shortages and regional market trends, providing valuable insights to inform business decisions.
Requirements
  • Excellent English communication skills, both written and verbal.
  • Minimum 1-2 years of experience in a customer service environment, with sales experience a plus.
  • Strong team player with excellent interpersonal skills and ability to build relationships.
  • Schedule flexibility to work weekends and holidays.
  • Effective and professional telephone manner, commercial awareness.
  • Ability to anticipate issues, work well under pressure, and prioritize effectively.
  • Capability to deal with the unexpected, show initiative, and work with minimal supervision.
  • Current passport holder.

Please note that by submitting an employment application, you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: https://www.worldfuel.com/privacy-center



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