Logistics Coordinator

hace 1 semana


San José, San José, Costa Rica Bds Asesores Jurídicos A tiempo completo
About the Role

We are seeking a skilled Logistics Coordinator - Customer Service to join our team. In this role, you will be responsible for coordinating the logistics of telecom services, working closely with clients to understand their needs and ensuring seamless order fulfillment.

Key Responsibilities:

  1. Collaborate with sales agents and carriers to process and deliver orders efficiently.
  2. Provide proactive support during activation calls, closing orders, and billing processes.
  3. Manage and track client requests and progress, ensuring timely resolution of issues.

Requirements:

  • Advanced English language proficiency (90% or above) in both written and spoken communication.
  • High School Diploma or equivalent.
  • Demonstrated ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment.
  • Strong problem-solving and analytical skills.

Desired Skills:

  • Critical thinking and analytical skills.
  • Self-motivation and independence, with the ability to escalate complex issues.
  • Excellent time management and prioritization skills.
  • Strong interpersonal and communication skills.

Preferred Qualifications:

  • 6 months to 1 year of experience in customer service or a related field.

What We Offer

Bds Asesores Jurídicos offers a competitive compensation package, opportunities for growth and development, and a dynamic work environment. If you are a motivated and results-driven professional looking to make a positive impact, we encourage you to apply.



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