P2P Financial Analyst

hace 4 semanas

San José, San José, Costa Rica Pfizer A tiempo completo
ROLE SUMMARY

Pfizer's Global Business Services (GBS) Shared Services is a well-established operation with a strong presence in various regions. The organization has a workforce of over 1,000 colleagues and provides financial services to Biopharmaceutical Finance and their business partners.

The GBS San Jose Financial Services team is responsible for the timely delivery of standardized financial processes. This includes Record-to-Report, Procure-to-Pay, Travel & Entertainment, Order-to-Cash, and other related activities from regionally centralized locations in San Jose, Costa Rica.

The GBS Financial Services - San Jose Procure-to-Pay Invoice Resolution Front Office will play a key role within the P2P organization. As the main contact for local finance and all regions supported by GBS San Jose, this position will perform various activities such as accounts payable inquiries and processing, performance controls, and issue resolution related to the P2P process.

This role will also provide exposure to the Senior Leadership of the P2P organization, enabling participation in tasks like monthly aging or metrics reviews, process detail reviews, and executing audit controls related to the process.

Key Responsibilities:

  • Procure to Pay core process in regards of invoices/credit notes troubleshooting and its related inquiries.
  • Works of own initiative with guidance and support from Management and more senior colleagues.
  • Organizes own workload, prioritizes, and proactively follows up on outstanding items.
  • Responsible for end-to-end issue resolution related to Vendor Master Data, Purchase Order, invoices/credit notes in process.
  • Maintains and when possible, exceeds metrics and goals.
  • Takes initiative in identifying processes and initiatives that fit into our Digital Finance strategy.
  • Has strong analytical, process management skills and capability to manage complex/critical scenarios.
  • Actively supports our GBS value proposition by keeping processes aligned with our delivery model and global standard, adhering to our internal controls structures and help identifying process improvement opportunities.
  • Supports and co-leads select in-house processes, continuous improvement initiatives, and stakeholder collaborations.
  • Independently manages formal relationship with key internal stakeholders and colleagues of diverse backgrounds, including different departments, cultures, business units, and countries.
  • Ensure the timely and proper execution of adequate internal controls, understanding our SOP proposing updates when the documentations do not align with our day-to-day processes.
  • Takes ownership on every audit request that involves his/her processes.
  • Responsible for keeping accurate and up-to-date Work Instructions, Job Aids, and Desktop Procedures documentation.
  • Assist the management team and other colleagues as needed.

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