Senior Program Management Lead

hace 2 días


San José, San José, Costa Rica Microsoft A tiempo completo
About the Role

This is an exciting opportunity to join our Experience Strategy, Services, and Operations (ESSO) organization, leading the effort to create a desired customer experience. As a Technical Program Manager, you will be responsible for managing the Modern Work portfolio development and collaborating with a team of engineers.

Main Responsibilities
  • Develop and implement technical strategies to meet customer needs, working closely with stakeholders across the company.
  • Oversee the development cycle, ensuring a high-quality bar and prioritizing top business scenarios.
  • Partner with field teams to validate each service delivers on the customer promise and develop reporting and measurements.
Qualifications
  • 8+ years of experience in engineering, product/technical program management, data analysis, or product development.
  • Technical knowledge of the Microsoft 365 suite/Modern Work.
  • Ability to deal with ambiguity, resolve conflicts, and prioritize multiple strategic and tactical options.


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