Business Operations Analyst Specialist
hace 3 semanas
**Company Overview**
At ServiceNow, we empower our customers to make the world work for everyone. Our technology and people are driving innovation in ways that benefit both our customers and communities. We're a dynamic team of change makers who thrive in a fast-paced environment, where we continuously learn, grow, and push boundaries.
We serve over 7,700 customers worldwide, including approximately 85% of the Fortune 500 companies. Our commitment to excellence has earned us recognition as one of FORTUNE's 100 Best Companies to Work For and World's Most Admired Companies.
Learn more about our company culture on the Life at Now blog, where you can hear from our employees about their experiences working at ServiceNow.
**Job Description**
We're seeking an Operational Data Manager to join our team. In this role, you will be responsible for:
- Managing master data in our core systems, including Workday, Jobvite, and the ServiceNow platform
- Collaborating with cross-functional business and IT teams to capture business requirements and translate them into processes and system solutions
- Developing UAT strategies and executing testing, defect resolution, and triaging
- Maintaining standardized data definitions and globally streamlined data entry procedures
**Requirements**
- Minimum 3 years of experience with Workday and/or ServiceNow (or similar SaaS technology)
- Strong experience with maintaining HR data processes that are built to scale
- Highly data-driven, analytical mindset and great attention to detail
- Passion for data integrity
- Ability to produce outcomes technically, communicate effectively, and learn quickly
**Estimated Salary**: $120,000 - $180,000 per year, depending on location and experience.
**Benefits**
- Comprehensive health insurance
- Retirement savings plan
- Flexible work arrangements
- Professional development opportunities
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