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IT Infrastructure Analyst
hace 2 semanas
**Job Summary:**
Crg Solutions requires an IT Infrastructure Analyst to oversee the management of our IT operations and network infrastructure.
**Key Responsibilities:**
- Oversee IT operations, including network equipment, switches, firewalls, and access points.
- Resolve technical issues related to network infrastructure.
- Serve as an escalation point for unresolved incidents.
- Collaborate with technology providers to implement solutions.
- Manage, complete, verify, and restore backups.
- Ensure platform availability and capacity.
- Develop and maintain technical documentation.
- Meet Service Level Agreements for case resolution and escalation.
**Requirements:**
- Strong English language skills (High Proficiency level required).
- Completed CCNA modules.
- In-depth knowledge of Cisco OS, network management, and monitoring.
- Familiarity with routing and switching concepts.
- Experience with LAN and WAN networks.
- Knowledge of Cisco Collaboration technologies.
- Familiarity with monitoring tools like Solarwinds and Nagios.
- Basic understanding of information security and Windows server technologies.
- ITIL Foundations certification (desirable).
- Experience with Ticketing systems (desirable).
- Ability to work efficiently under pressure.
- Flexible schedule.
