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It Infrastructure

hace 1 mes

San José, Costa Rica Cornerstone Building Brands A tiempo completo

**Job Description**:
The Project Manager is responsible for delivery of project management deliverables and artifacts in alignment with defined corporate Project Management policies and procedures, ensuring compliance with appropriate enterprise governance, and performing project and program management functions to ensure project scope alignment and benefits realization.
This position reports into the CIO IT PMO.
The project portfolio will consist primarily of IT VOIP, PBX, CCaaS (Call Center as a Service) project management activities required to support deployment and enhancement of IT VOIP, PBX, CCaaS solutions.
**Responsibilities will include**:

- Deliver project and programs in alignment with PMO Processes and Deliverables for IT VOIP, PBX, CCaaS projects of varying sizes using Waterfall Methodology
- Maintain technical leader and business stakeholder relationships to understand and guide project management needs
- The project manager will often be acting as a liaison between the organization's business stakeholders, technical leader, and IT VOIP, PBX, CCaaS solutions vendor companies
- Interface with end users and provide management of change as users adopt to new end points
- Assure compliance with project management standards, policies, procedures, and templates.
This includes required weekly schedule and summary dashboard updates.
- Provide coordination and communication across dependent projects
- Attend required PMO team meetings
- Use North American English language for majority of work written and verbal communications

**Qualifications**:
**Project Management competencies and work experiences shall include**:

- IT VOIP, PBX, CCaaS solution deployment and enhancement
- Leading management of change activities with impacted users
- Ability to manage multiple projects simultaneously
- Experience in a PMO organization leveraging PMI practices and framework
- Expertise in using project management software such as Smartsheet, MS Project, and Jira
- Mastery of MS Office 365 platform and Teams environment for work product creation and collaboration activities
- Keen ability to develop and manage required work products and provide timely documented communications
- Experience being highly productive in a remote work environment with a remote team
- Meeting Management including documenting and distributing meeting notes
- Metrics Collection and Management
- Risk Mitigation & Resolution
- Employee Experience Focus
- Relationship Oriented
- Influencer w/o Authority
- Detailed & Organized
- Cross-Functional Stakeholder Management

The selected project manager should have 5-8 years of project management experience including leadership roles in IT VOIP, PBX, CCaaS solution deployment and enhancement, compute infrastructure, networking, third party hardware and software deployment project management and business process documentation.
PMI PMP certification a plus.
Tools used on a daily basis include:

- Microsoft Office 365 - Outlook, Excel, Powerpoint, and Word
- Microsoft Teams - persistent chat, teams collaboration, telephone calls, file storage and management
- Smartsheet - project plans, schedules, dashboard communications

Additional Information
- Remote work (Flexibility to go to the office once per month)
- Address company: Lindora, Santa Ana, San José, Costa Rica, Parque Empresarial Forum I, Stage 5, Building D, 3rd Floor

**Why work for Cornerstone Building Brands?
**

Our teams are at the heart of our purpose to positively contribute to the communities where we **live, work and play.
**
- Full-time
- Schedule: monday to friday 8am to 5pm
- Team members receive medical, dental and vision benefits starting day 1.
- Other benefits include paid holidays, life insurance, LTD, STD, 401k, trainings, and professional development.
You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment.
- Free virtual English course
- Employee Assistance Program