IT Network Infrastructure Specialist

hace 2 semanas


San José, San José, Costa Rica Emerson A tiempo completo

**Job Summary**

As an IT Network Infrastructure Specialist at Emerson, you will play a critical role in maintaining the stability and performance of our LAN infrastructure.

**Key Accountabilities**

  • Maintain the LAN Monitoring Service to ensure it is fully operational and up-to-date.
  • Provide technical support for Emerson sites' LAN Infrastructure, including troubleshooting and resolving issues.
  • Develop and implement backup strategies for LAN equipment and configurations.
  • Conduct root cause analysis for Severity 1 and 2 Incidents and prepare reports.
  • Educate local IT teams on LAN Infrastructure Services and provide coaching as needed.

**Qualifications**

To succeed in this role, you will require:

  • Education to degree level or equivalent.
  • A minimum of 1-2 years of experience in a LAN management role, preferably in an Enterprise environment.
  • ITIL certification or equivalent awareness.
  • Fluency in business English (speaking/writing).
  • Cisco Certified Network Administrator (CCNA) or equivalent experience in TCP/IP, layers, switching, basic routing, 802.1x, QoS.
  • Microsoft Windows (Server/Client) and Office basic administration skills.
  • Experience working with LAN monitoring tools and service desk ticketing systems.


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