Senior Investigator Manager

hace 7 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Job Description

We are looking for a highly experienced Senior Investigator Manager to lead our team at Amzn Support Srvcs Costa Rica. As a key member of our team, you will be responsible for setting the vision, direction, and culture of your team by managing individual and team performance expectations and goals.

Responsibilities

  • Develop and implement strategies to improve team performance and reduce bad debt
  • Lead a team of Investigation specialists who investigate transactions on Amazon platforms and take appropriate actions based on processes, tools, and high-judgment decisions
  • Provide coaching and guidance to team members to help them improve their performance and develop their skills
  • Collaborate with other teams within the organization to identify areas for improvement and implement changes

Requirements

  • Bachelor's degree or higher is strongly preferred; equivalent and relevant work experience considered
  • MBA in relevant field of Operations
  • Exposure to quality tools like Six Sigma, Lean operations etc.
  • Strong Risk Operations knowledge
  • Should have managed a team of 15-20 Direct reports
  • Ability to function in an ambiguous, fast-paced work environment
  • Strong interpersonal, verbal (speaking, listening, interpretation) and written communication skills desired


  • San José, San José, Costa Rica Convera A tiempo completo

    Banking Payments InvestigatorWe have an exciting opportunity for a Banking Payments Investigator to join ConveraAbout UsWe are the largest non-bank B2B cross-border payments company in the world.Formerly Western Union Business Solutions, we leverage decades of industry experience and technology-led payments solutions to deliver smarter money movements to our...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadershipHave you ever purchased a product on Amazon without checking its star rating and customer reviews?Every day, millions of Amazon...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    Bachelor's degree- 5+ years experience in Compliance/AML, risk or assurance functions- 2+ years experience managing a team of investigator or auditors.- Proficient in Microsoft Office.The AML Programme team in Registration and Compliance (R&C, part of Selling Partner Risk) is looking for a Quality Control Manager to lead, manage and develop a global team of...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job Description: As a Senior Program Manager, you will be responsible for leading cross-functional teams, managing multiple projects simultaneously, and ensuring successful project delivery. You will work closely with senior executives, influencing key decisions and driving business outcomes.


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Job DescriptionThe Senior Product Manager will work on products impacting the patient experience.Support the Head of Patient Product, Group Product Manager and agile product teams to develop, update, and realize a product vision for technologies for Pfizer's patients worldwide.Lead interaction with stakeholders across Pfizer Digital, Commercial and Medical...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About the RoleWe are seeking an experienced Senior Operations Manager to lead our Seller Ops Support team in Costa Rica. As a key member of Amazon Business, you will be responsible for developing and implementing strategies to drive growth and success for our sellers.Key ResponsibilitiesLead a high-performing team of operations managers to achieve business...

  • Senior Project Manager

    hace 3 días


    San José, San José, Costa Rica Hitachi Solutions A tiempo completo

    Job Description The Senior Project Manager plays an integral role in our delivery organization, leading the charge in building and inspiring high-performing teams while delivering cutting-edge solutions within the Microsoft Technology stack.A Project Manager should have the requisite consulting and project management acumen to serve as a trusted advisor to...

  • Senior Manager

    hace 2 días


    San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job OverviewWe are seeking a highly motivated Senior Manager to join our team in Costa Rica. As a Senior Manager - International Payments Operations, you will be responsible for driving innovation and expansion in our payment solutions.You will lead cross-functional teams to deliver results through operational excellence and process improvement methodology...

  • Senior Project Manager

    hace 3 días


    San José, San José, Costa Rica Hitachi Solutions A tiempo completo

    **Job Overview**The Senior Project Manager plays a vital role in leading delivery teams, driving innovation, and executing cutting-edge projects within the Microsoft Technology stack. A trusted advisor to clients, this role enables individuals to develop as leaders within a best-in-class partner.This position involves managing complex projects that align...


  • San José, San José, Costa Rica Mondelez International A tiempo completo

    **About this Opportunity:**This Senior Sales Development Manager position requires a leader who can analyze and design new Route to Market (RTM) proposals, train and improve the sales force at distributors, lead integration projects and connectivity with distributors, track and control traditional channel exhibits, build a zero-waste culture...


  • San José, San José, Costa Rica Cloudera A tiempo completo

    Partner Support Manager Job SummaryWe are seeking a highly skilled Senior Support Alliance Manager to lead our partner support team at Cloudera. As a critical member of our partner ecosystem, you will be responsible for delivering exceptional support experiences for our customers.**Responsibilities:**Lead the development and implementation of strategies to...

  • Senior Quality Manager

    hace 7 días


    San José, San José, Costa Rica Intel A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Quality Manager to join our team. As a key member of the Technology Development and Manufacturing Group, you will be responsible for ensuring the highest quality standards in semiconductor manufacturing.Key Responsibilities- Develop and implement quality assurance processes to improve productivity and...


  • San José, San José, Costa Rica Splunk A tiempo completo

    Job DescriptionAs a Senior Creative Project Manager at Splunk, you will be responsible for overseeing the creative development process for our web UI design team. This includes managing the workflow from Figma layouts to final art and asset delivery.Key Responsibilities:Partner with our brand and creative teams to deliver artwork, web pages, landing pages,...

  • Senior Manager

    hace 5 días


    San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    About The JobWe are seeking a highly skilled Senior Manager – Events to join our team at Marriott Worldwide. As a key member of our event management team, you will be responsible for overseeing the execution of events, from sales to operations and back to sales.Key ResponsibilitiesManage event operations, including banquets, event services, and event...


  • San José, San José, Costa Rica Jll A tiempo completo

    JLL is seeking a highly skilled and experienced Senior Operations Manager to lead our Technology Services team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the team, developing strategies to improve efficiency and productivity, and collaborating with other departments to drive business...


  • San José, San José, Costa Rica Intel A tiempo completo

    Intel - A chance to work at the leading edge of technology.You know that we are a silicon technology company, but you may not know about the breadth of our innovation.We are expanding the boundaries in Data Centers, AI, Automated Vehicles, Memory, Software and much, much more.We want you to dream big and help us take on some of the biggest technical...


  • San José, San José, Costa Rica Dunson & Associates A tiempo completo

    We are looking for a Senior Business Development Manager to join our team at Dunson & Associates. As a Senior Account Executive-Tax Solutions, you will be responsible for building relationships with C-Level Corporate Tax Executives and selling complex software solutions.Key Responsibilities:Present sophisticated cloud-based and on-premise software solutions...


  • San José, San José, Costa Rica Emerson A tiempo completo

    If you are a Senior IT Manager looking for an SAP Technical Delivery Manager role and an opportunity to grow, Emerson has an exciting opportunity for youBased in any US location, you will coordinate and oversee the delivery of all technical activities within SAP related to hardware, software, upgrades, security vulnerabilities, and patching.You will be...


  • San José, San José, Costa Rica Oracle A tiempo completo

    The Senior Account Growth Manager position at Oracle offers an exciting opportunity to join our sales team and drive revenue growth. As a key member of our team, you will be responsible for developing and executing strategies to identify and pursue new business opportunities within an established geographic territory, industry, product segment, or...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Requirements3+ years of experience in US Payroll processes.Team-focused individual with ability to work across virtual teams.Experience identifying and resolving complex issues, assuming leadership roles in unfamiliar or ambiguous circumstances, solid sense of accountability and sound personal judgment.Familiar with Peoplesoft, ADP software.Used to working...