Salesforce Automation Specialist

hace 6 días


San José, San José, Costa Rica Arketek A tiempo completo
About the Role

Welcome to Arketek, a forward-thinking organization seeking an experienced Salesforce Administrator to join our team. As a key member of our infrastructure department, you will play a vital role in designing, configuring, and customizing Salesforce solutions to meet project objectives and enhance user experience.

Key Responsibilities:

  • Collaborate with cross-functional teams to comprehend and gather business requirements.
  • Design, configure, and customize Salesforce solutions with a specific focus on building automations using Salesforce Flow.
  • Implement and maintain security settings, user profiles, and access controls in adherence to best practices.
  • Lead data management initiatives, ensuring data integrity, accuracy, and cleanliness across the Salesforce platform.
  • Provide ongoing support and troubleshooting for end-users, addressing inquiries, issues, and system enhancements.
  • Work closely with stakeholders to identify opportunities for process improvement and implement efficiency measures within the Salesforce environment.
  • Leverage Salesforce Flow to create efficient and effective automations that streamline processes and enhance overall system functionality.
Required Skills and Qualifications

To be successful in this role, you must possess:

  • 4+ years of experience as a Salesforce Administrator.
  • Bachelor's degree in a related field.
  • Strong knowledge of Salesforce Sales Cloud and Service Cloud.
  • Experience with 3rd party integrations.
  • Strong proficiency with Google Suite and Microsoft Suite.
  • Comfortable using a task management software (ClickUp, Trello, Jira, etc).
  • Excellent communication skills and comfortable being client-facing.
  • Ability to work independently and in a team.
  • Ability to create estimates based on requirements.
  • Proven ability to deliver projects on time and within scope, with a focus on exceeding customer expectations.
  • Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
Benefits

We offer:

  • Competitive salary with a bonus structure.
  • 100% remote work.
  • Health & dental insurance.
  • Paid time off.
  • A self-motivated culture that values professional, responsible, trustworthy, transparent, and responsive team members.

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