Salesforce Operations Manager

hace 3 días


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

About Us

Amazon Support Services Costa Rica Srl is a leading provider of cloud-based solutions, empowering businesses to leverage the power of technology and drive innovation. As a Salesforce Admin, you will be at the forefront of delivering exceptional customer experiences, ensuring seamless integration of our cloud platforms, and driving business growth through data-driven insights.

Key Responsibilities:

  • Develop and analyze complex Salesforce business processes, including data management and workflow automation.
  • Collaborate with cross-functional teams to ensure technical program delivery, stakeholder management, and customer satisfaction.
  • Perform periodic testing to guarantee data accuracy and integrity in Salesforce, identifying areas for improvement and recommending solutions.
  • Manage stakeholder expectations for both technical and operational support, fostering open communication and issue resolution.
  • Develop and maintain standards, policies, and best practices for teams, promoting efficiency and effectiveness.
  • Maintain documentation, communicate effectively, and demonstrate working knowledge of AWS configurations.
  • Demonstrate expertise in designing, implementing, and maintaining scalable cloud-based solutions, leveraging tools like Salesforce App Builder and other cloud technologies.
  • Assist with other duties as needed, contributing to the overall success of Amazon Support Services Costa Rica Srl.

Requirements:

  • 3+ years of experience as a Salesforce Administrator, with a proven track record of managing complex business processes and ensuring data accuracy and integrity.
  • Working knowledge of Salesforce Sales/Service/Account Engagement Clouds, Salesforce Communities, Data Cloud, SF DevOps, and other cloud technologies, with a focus on architecture, operation, and maintenance.
  • Ability to define, refine, and implement processes, procedures, and policies, with outstanding written and verbal communication capabilities.
  • Able to adapt quickly to new technologies, learn from mistakes, and manage ambiguity with ease.
  • English language proficiency at an advanced level.
  • Professional experience architecting, operating, and maintaining Salesforce-based solutions, with certifications in Salesforce App Builder and other relevant areas.
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
  • Experience using data and metrics to determine and drive improvements, with strong analytical skills and attention to detail.
  • 5+ years of program or project management experience, with a proven ability to work cross-functionally and deliver results in a fast-paced environment.
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level, SQL, and other software development tools and methodologies.


  • San José, San José, Costa Rica Arkose Labs A tiempo completo

    ResponsibilitiesAs a Customer Success Operations Analyst, your primary responsibilities will include:Working with the business operations team to maximize the operational effectiveness and efficiency of our rapidly growing Customer Success team.Serving as the main point of contact for everything Salesforce-related within the Customer Success...


  • San José, San José, Costa Rica Armory A tiempo completo

    **About the Role**The Armory Sales Operations team aims to empower go-to-market teams to scale and drive strategies for increased seller productivity. We are seeking a Sales Operations Manager to oversee all aspects of our Sales go-to-market programs.This role involves working closely with stakeholders to create best-in-class operations for our Sales Org and...


  • San José, San José, Costa Rica Smith+Nephew A tiempo completo

    Role Overview: Smith+Nephew is seeking a dedicated Salesforce developer to empower its business operations team. The ideal candidate will be responsible for creating custom software applications on the Salesforce platform that meet specific requirements for client management and daily operations.


  • San José, San José, Costa Rica Ntt Data A tiempo completo

    About the Role:Salesforce Sr. Developer is responsible for designing and building solutions based on established requirements. As a Senior Salesforce Developer, thorough knowledge of the Salesforce platform, its best practices, architecture and system integrations with other platforms are required.Key Responsibilities:Design and build solutions based on...


  • San José, San José, Costa Rica Western Union A tiempo completo

    **Manager, Technology Operations **- Santa Ana, Costa Rica**Are you looking forward to building strategic direction and ongoing operation and oversight of key technology governance processes that lead to efficient and compliant operations within the IT Infrastructure and Operations organization?Join Western Union as Manager, Technology Operations.**Motivated...

  • Salesforce Consultant

    hace 1 semana


    San José, San José, Costa Rica Canidium A tiempo completo

    Join Canidium's Growing Team Canidium is a leading consultancy specializing in sales performance management and sales operations technologies.We collaborate with mid-sized and Fortune 500 companies to provide the expertise and assistance in selecting and implementing cutting-edge solutions.We're currently seeking a talented Salesforce Consultant to join our...


  • San José, San José, Costa Rica Smith+Nephew A tiempo completo

    Life Unlimited.At Smith+Nephew we design and manufacture technology that takes the limits off living.Role Overview:Smith+Nephew is seeking a dedicated Salesforce Developer to empower our business operations team.You will be responsible for creating custom software applications on the Salesforce platform that meet our specific requirements for client...


  • San José, San José, Costa Rica Arkose Labs - Costa Rica A tiempo completo

    **About Arkose Labs**Arkose Labs is a fast-growing startup, backed by Softbank, Microsoft and Paypal, that is disrupting the fraud industry with an innovative approach that undermines the economic drivers behind fraud.The Arkose Labs Fraud and Abuse Prevention Platform combines real-time intelligence, rich analytics and adaptive step-up challenges to...


  • San José, San José, Costa Rica Arkose Labs A tiempo completo

    **About Arkose Labs**Arkose Labs is a fast-growing startup, backed by Softbank, Microsoft and Paypal, that is disrupting the fraud industry with an innovative approach that undermines the economic drivers behind fraud.The Arkose Labs Fraud and Abuse Prevention Platform combines real-time intelligence, rich analytics and adaptive step-up challenges to...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    What You Will AchieveOur Digital Solutions team is responsible for the creation & delivery of key strategic enterprise solutions supporting Pfizer's Market Access & Revenue Management functions.This is an exciting space with extensive global market dynamics and an opportunity to interact with various international stakeholders.The Salesforce Solution...


  • San José, San José, Costa Rica Armory A tiempo completo

    About the RoleThe Sales Operations Manager at Armory will be responsible for driving all aspects of sales go-to-market programs. This includes metrics and reporting, business process, demand generation, and business systems.ResponsibilitiesDevelop and implement metrics and reporting strategies to measure sales performanceOwn and manage territory and account...


  • San José, San José, Costa Rica Ntt Data A tiempo completo

    About the RoleSalesforce Sr. Developer is a critical position in our team, requiring a thorough understanding of the Salesforce platform, its best practices, architecture, and system integrations with other platforms.Responsibilities:- Design and build solutions based on established requirements- Demonstrate product functionality as needed- Document standard...


  • San José, San José, Costa Rica Solutionstream Llc. A tiempo completo

    **Overview of the Company**SolutionStream LLC has established itself as a reputable IT services company with extensive experience in building custom software.As we continue to grow and expand our services globally, we are seeking a highly skilled Salesforce professional to lead our projects and teams.The ideal candidate will possess strong technical...

  • Salesforce Developer

    hace 2 semanas


    San José, San José, Costa Rica Doit Security, Inc. A tiempo completo

    Cloud adoption and digital transformation are becoming the standard in every business and market area.Doit Security is starting a long-term effort to assist cloud security firms with the new SASE category.**THIS POSITION IS 100% REMOTE****Position Description**We are searching for a proactive person that can assist us in collecting needs and customer...

  • Salesforce Developer

    hace 2 semanas


    San José, San José, Costa Rica Bluelight Consulting A tiempo completo

    Bluelight Consulting is a leading software consultancy seeking a skilled Salesforce Developer to join our fast-growing team.Our mission is to design and develop technology that improves the lives of its users while providing an exceptionally high level of service to our clients.We are looking for Salesforce Developer who wants to be part of a fast-paced,...


  • San José, San José, Costa Rica Palo Alto Networks A tiempo completo

    Company DescriptionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We are a company built on the foundation of challenging and disrupting the way things are done, and we are looking for innovators who are as committed to shaping the future of cybersecurity as we...

  • Salesforce Developer

    hace 4 días


    San José, San José, Costa Rica Wrike Careers Page A tiempo completo

    Wrike is the most powerful work management platform.Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.**Our vision**:A world where everyone is free to focus on...


  • San José, San José, Costa Rica Netskope A tiempo completo

    About NetskopeWe realized that the network perimeter as we know it is dissolving due to more data and users outside the enterprise than inside. To address this, we started Netskope to redefine Cloud, Network and Data Security.The RoleWe're looking for a skilled Salesforce Business Analyst to manage the end-to-end lifecycle of Salesforce CPQ projects within...


  • San José, San José, Costa Rica Selina A tiempo completo

    **Description**Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet's most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures.Our internal ecosystem consists of Hospitality facilities, Food & Beverage, Tours, Wellness, Education, Construction, Real Estate,...


  • San José, San José, Costa Rica Smith+Nephew A tiempo completo

    **At Smith+Nephew, We Believe In Creating The Greatest Good For Society**We invest in our people and patients to make a lasting impact. This role offers a unique opportunity to contribute to our mission.As a Global CRM Solution Leader, you will design and deliver scalable and sustainable CRM solutions, leveraging your expertise in Salesforce design and...