Automated Payroll Solutions Manager
hace 2 semanas
We are seeking an experienced Automated Payroll Solutions Manager to join our team at Amzn Support Srvcs Costa Rica. In this role, you will be responsible for designing and implementing automated payroll solutions that meet the evolving needs of our customers.
This position requires collaboration with cross-functional teams, including operations and partner teams, to map current state processes and identify areas for improvement. You will also be responsible for creating and maintaining software development artifacts, such as requirements documentation and test cases.
A key aspect of this role is designing future-state processes that meet customer needs and collaborating with stakeholders to establish success criteria. Additionally, you will plan and facilitate UAT and production-parallel stages to ensure seamless go-live transitions.
About the TeamOur team is dedicated to providing sustainable solutions that drive payroll growth and deliver a best-in-class customer experience. We have a diverse team of experts from various backgrounds, including program delivery, project management, change management, lean six sigma, business analysis, and technology.
A strong preference is given to candidates with finance, payroll, or HRS background, although it's not required. A proven ability to handle confidential information, courage to stand up for ideas within guidelines, excellent interpersonal skills, and 2+ years of experience in the payroll industry are essential.
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