Payroll Solutions Expert

hace 4 días


San José, San José, Costa Rica Cloudpay A tiempo completo

Overview

The Implementation Consultant role at Cloudpay is designed to provide expert support to project teams in the implementation of new clients onto our cloud-based platform.

We are seeking a highly skilled individual to join our payroll implementation team, working closely with Project Managers and Payroll Subject Matter Experts/In Country Providers, as well as collaborating with our global payroll operations teams.

Main Responsibilities

- Implement payroll projects and execute designated tasks on behalf of customers, ensuring timely and accurate completion
- Provide exceptional support to customers on all payroll-related matters, delivering the highest level of service, including acting as a backup covering for holidays or emergencies
- Identify and address both business and technical needs of customers, aiming to provide a quality and consistent user experience
- Configure, execute, test, and implement designed solutions, aligning with global requirements
- Provide regular status updates to Reporting Manager
- Perform tasks assigned by the Reporting Manager

Key Qualifications and Attributes

- Degree in IT, Computer Science, or related discipline preferred
- At least 1 year of experience in payroll processing or HIRS Implementation
- Strong analytical skills, ability to work independently and collaboratively as part of a team
- Advanced MS Excel Skills, effective communication with business users and technical staff
- Ability to prioritize workload, set goals, and achieve desired outcomes

Benefits and Perks

- Competitive annual salary and benefits package- Flexible remote working- Private Medical, Dental, and Life Insurance- Personal and professional development opportunities- Friendly working environment



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