Data Insights Strategist
hace 1 mes
About Experian
Experian is a leading global information services company that empowers consumers and clients to manage data with confidence. Our mission is to help individuals take financial control, businesses make smarter decisions, lenders lend responsibly, and organizations prevent identity fraud.
We have a team of 20,000 people operating across 44 countries, investing in new technologies, talented people, and innovation to help clients maximize opportunities.
Job Summary:
We are seeking an experienced Data Insights Strategist to join our team in Costa Rica. The successful candidate will be responsible for gathering and processing IT consumption data for cost allocation, working with the Technology Business Management function to engage stakeholders and mature TBM capabilities.
The ideal candidate will have strong data management skills and technology infrastructure background. This role will support the advancing of the TBM vision, providing solutions to empower business partners with insights to effectively manage and communicate IT costs.
Key Responsibilities:
- Collect, validate, cleanse, transform, and store IT consumption data from multiple sources, ensuring data quality and integrity.
- Maintain data collection processes and workflows to ensure accurate and efficient data reporting.
- Analyze IT consumption trends and patterns, providing analysis and insights to support decision making.
- Generate monthly reports and maintain dashboards to communicate consumption trends and insights to key stakeholders.
- Maintain and update TBM mapping structures related to cost, methodology, and charging logic.
- Collaborate with cross-functional teams to support monthly reporting, forecasting, and planning activities.
- Drive continuous improvements in process efficiencies and system automation.
- Document and maintain updates for routine processes.
Requirements:
- Bachelor's degree in Data Management or Management Information Systems or 8+ years of equivalent work experience.
- Experience with tools like Alteryx, Power BI is a plus.
- Advanced analytical and data analysis skills, with the ability to draw concise insights from large sets of data.
- Solid understanding of IT infrastructure components, including server utilization, Storage, end-user, network, and communications.
- Knowledge of IT services and financial management processes, such as budgeting, cost allocations, infrastructure consumption, and utilization reporting is a plus.
- Experience working in ServiceNow and CMBD would be desired.
- Advanced Excel skills required.
- Strong English fluency.
- Demonstrated ability to drive continuous improvement and solve problems in a team environment.
- Ability to multitask several important priorities simultaneously.
- Strong interpersonal and relationship building skills.
- Ability to have fun and bring a sense of humor to work.
Additional Information:
This is a permanent home-based role in Costa Rica. No relocation available. Benefits include medical, life, and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Salary: $85,000 - $110,000 per year, depending on experience and qualifications.
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