Quality Systems Manager Position at TE Connectivity

hace 7 días


Alajuela, Alajuela, Costa Rica TE Connectivity A tiempo completo

About the Role

As a Quality Systems Manager at TE Connectivity, you will play a key role in developing and implementing quality improvement efforts at our manufacturing sites. Your primary responsibility will be to ensure that quality system requirements are effectively established and maintained in accordance with ISO 13485/FDA standards. You will also be responsible for reporting on the performance of the quality system to management and will have executive responsibility for review.

Key Responsibilities and Tasks

  • Ensure sites are compliant and have quality systems and processes that meet current business needs and are prepared for future business needs. This involves developing new capabilities and competencies.
  • Understand business strategy, assess, and develop quality structure to support strategy/business plans. Understand skills gaps, develop plans to address those gaps, and execute those plans.
  • Create long-term roadmaps and drive implementation of improvements in Operational quality performance to enhance customer experience and reduce Cost of Poor Quality. Review quality processes and drive changes to improve efficiency and effectiveness.
  • Lead deployment and execution of quality objectives, targets, goals, and programs, considering specific requirements of each site.
  • Owning leadership and guidance to site Quality teams on matters such as compliance, industry best practices, and impact to business of changes in external regulatory environment.
  • Ensure appropriate leading KPIs are in place and are reacted to in a timely manner.
  • Manage personnel to develop talent and enhance engagement to improve business performance.
  • Lead development of a strong customer-focused culture throughout the site.
  • Work closely with customers and foster relationships with key customers.
  • Develop and effectively manage key relationships with business partners, Operations, and Commercial and Transfer leaders.
  • Benchmark and network within TE and outside the company to develop new ideas, and drive these to execution.
  • Identify waste in quality system processes and operations quality, and drive actions to eliminate it.
  • Change agent to drive cultural change in total quality management that involves employee accountability at all levels within the plants and across functions.
  • Lead both internal and external audits to ensure compliance with industry, regulatory, and government standards.
  • Ensure any customer and/or government requirements are implemented throughout the manufacturing processes.
  • Supervision of Quality Managers and Senior Engineers.
  • Implement and provide a transition plan for the Management Representative role, in the event of a change of position to minimize the impact on the quality system.


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