Accounting Process Manager
hace 4 días
About Bosch Group
Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. The company leverages cutting-edge technology and the Internet of Things to develop integrated and innovative service solutions in various sectors.
With over 9,000 associates across 27 locations, Bosch supports national and international customers in more than 35 languages. The team primarily focuses on the automotive, travel and transportation, logistics, and information and communication technology sectors.
Job Summary
The General Ledger Process Leader is responsible for overseeing the General Ledger process and various activities within the Record to Report end-to-end process of the Business Service Center.
Main Responsibilities:
- Develop and manage staffing for all service delivery areas.
- Monitor, track, and improve productivity.
- Track and improve key performance indicators.
- Manage the integration of work within the process area and outside the process area to other processes.
- Make decisions and take responsibility within the respective scope of responsibility.
- Implement disciplinary measures and conduct appraisal interviews.
- Manage and respond to escalated issues within the process and from Bosch customers from the Global and Regional Accounting organizations and Business Units.
- Participate in scheduled or unscheduled audit activities when necessary, including mobilizing resources to work with the audit team and providing required documents to support the audit process.
- Evaluate that all processes adhere to the standard Bosch process and technology, where applicable.
- Evaluate that all processes adhere to Bosch standard policies and regulatory requirements.
- Represent tasks in front of management and global/regional CF internal, CF external, and Bosch clients in an operative context.
- Control change and improvement activities.
- Maintain regular and profound exchange with management regarding topics with high attention on results, costs, KPIs.
- Collaborate with Process Executives within Bosch to understand global standard processes and technologies, while understanding and managing exceptions to standard.
- Oversee team leaders responsible for teams in all process areas (the General ledger month end close, Journal entry & File, Store, Archive, Account Reconciliation, Fixed Assets, Affiliate Billing, and AR Month end close).
- Evaluate that work-plans are completed and communicate team productivity and results.
- Monitor end-to-end process performance and ensure strong integration and collaboration with other processes and functions.
- Assist in conflict resolution processes throughout the center and actively manage the escalation process.
- Review and provide input to targets for cost/service level controls.
- Take global target responsibility, target, and disciplinary responsibility (including mentorship) of assigned employees, including personnel development.
- Represent tasks towards management and global/regional CF-internal, CF-external, and Bosch clients in tactical and operative contexts.
- Act as a contact person for technical questions and exceptions in the respective topic.
- Develop target-related topics, process assurance, and improvement.
- Perform operative work and problem-solving.
- Coordinate complex processes in line with target requirements within existing systems.
- Collaborate in change and improvement activities.
- Take decision and responsibility within the respective scope of responsibility.
- Fulfill SLA requirements towards clients.
- Oversee internal customer interface.
- Provide input to continuous improvement planning.
- Maintain alignment with corporate strategy.
- Lead and/or participate in status and planning meetings with the team, company, and clients.
- Perform other duties related to the position.
Requirements
The ideal candidate will possess:
- A Bachelor's degree in accounting or a related field.
- A minimum of 5-7 years of accounting experience, including experience in a leadership role.
- A minimum of 3 years of experience in a business services center or similar shared service center.
- Demonstrated expertise in general ledger accounting tasks (reconciliation, journal entries, reporting, month end close).
- Strong computer skills, including MS Office (Excel) and Adobe Reader.
- Experience with SAP, ERP.
- Experience in continuous improvement processes, including development and implementation.
- An English language proficiency level of C1.
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