Technical Support Operations Manager

OverviewSmarsh is a leading provider of digital communication solutions for regulated industries. Our mission is to empower our customers to manage risk and unleash intelligence in their digital communications.We are seeking an experienced Senior Manager, Technical Support to join our Global Technical Support leadership team. This role will provide...

Job DescriptionThe Senior Manager, Technical Support will be responsible for driving the resolution of escalated issues and related customer communications. They will promote awareness and adoption of self-service offerings to leverage knowledge reuse and rapid resolution.This role will lead frontline and backline support delivery teams, ensuring adherence...

Job SummaryWe are seeking a talented Technical Support Operations Supervisor to join our team at Experian. As a key member of our customer service department, you will be responsible for leading a team of technical support specialists and providing guidance on best practices for resolving complex customer issues.Key AccountabilitiesLead a team of technical...

The Ops Sup Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team.The overall objective of this role is to ensure the seamless delivery of operations support services in alignment...

**Introduction**At IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...

Do you want to help our customers to adopt cutting edge cloud computing technology, solve the biggest of "big data" problems, work with Internet scale distributed systems, and see the impact of your work with happy and successful customers?Amazon Web Services (AWS) is looking for motivated technologists who have a desire to work in the cloud computing...

Do you want to help our customers to adopt cutting edge cloud computing technology, solve the biggest of "big data" problems, work with Internet scale distributed systems, and see the impact of your work with happy and successful customers?Amazon Web Services (AWS) is looking for motivated technologists who have a desire to work in the cloud computing...

About the RoleWe are looking for a seasoned Senior Manager to oversee our Technical Support Management function. The ideal candidate will have a deep understanding of support metrics, excellent leadership skills, and the ability to drive results-oriented initiatives.Key Accountabilities- Develop and implement strategies to improve support performance,...

Job OverviewWe are seeking an experienced Senior Manager to lead our Technical Support Management team. As a key member of our organization, you will be responsible for managing and exceeding Support KPIs, overseeing people management, participating in change management, and owning customer escalations.Key Responsibilities- Profound knowledge and experience...

We are Experian, a world-leading global information services company. Our mission is to unlock the power of data and create more opportunities for consumers, businesses, and society.Our values include diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering. We believe...

**About the Role**We are seeking a highly experienced Financial Operations Excellence Manager to join our team at Amzn Support Srvcs Costa Rica. This individual will play a critical role in driving financial improvements across our organization.

About the RoleAmzn Support Srvcs Costa Rica is seeking a talented Payroll Operations Manager to drive results in a metrics-driven environment. The successful candidate will have demonstrated experience providing outstanding customer service, multitasking, and prioritizing effectively in a fast-paced environment.This role requires a detail-oriented individual...

**Job Overview**We are seeking an experienced Engineering Operations Manager to join our team at TE Connectivity. As a key member of our manufacturing operations, you will play a critical role in ensuring the efficient and effective management of our production processes.**Responsibilities:**Lead a team of engineers and technicians in expanding the...

About the RoleVMware is seeking a highly skilled and passionate Technical Support Engineer to join our Global Support team.This role involves being the trusted advisor for our customers, troubleshooting complex issues, and providing timely solutions.As a Technical Support Engineer, you will work closely with internal stakeholders, including engineering...

Job SummaryWe are seeking a highly skilled and experienced operational leader to join our team at Amzn Support Srvcs Costa Rica. As Sr. Manager, North America Payroll, you will play a critical role in driving the strategic direction of our company and contributing to the development of our payroll operations.Key Responsibilities:Contribute to the Strategic...

Job DescriptionAuxis is seeking a Technical Account Manager to provide technical guidance and support to our clients. The ideal candidate will have 6+ years of experience as a Customer Success Manager, or IT Account Manager, or IT Manager, with a minimum of three (3) years in the Outsourcing industry or experience in large complex organizations.The...

Career Opportunities at ExperianAs a Technical Support Specialist at Experian, you will play a critical role in ensuring the success of our operations. You will be responsible for resolving complex technical issues and providing exceptional support to our customers.You will work closely with our cross-functional teams to identify and address areas of...

Job OverviewThe Technical Success Manager will serve as a single point of contact for technical consulting, assisting Account/Project Managers, Product and Tech Support, and Engineers with new and ongoing technical communications for existing clients.This role requires effective ownership, communication, coordination, and facilitation of service issues and...

**Key Responsibilities**Lead and manage a high-performing technical support team, ensuring that they have the necessary skills and resources to deliver exceptional customer experiences.Develop and implement process improvements to drive efficient operations and enhance customer satisfaction.Collaborate with cross-functional teams to resolve complex customer...

Auxis Overview">Auxis is a technology company that provides IT operations and customer success management services to businesses worldwide. Our team of experts helps clients optimize their IT infrastructure and improve overall service quality.">Job Summary">We are seeking an experienced Technical Account Manager to join our team in Costa Rica. As a Technical...