Payroll Support Associate

hace 1 día


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

About the Role

As a Payroll Support Associate, you will be responsible for providing timely and accurate payroll support to employees and internal stakeholders. You will work closely with the HR team to resolve payroll-related issues and develop training programs to enhance employee knowledge and self-service capabilities.

Responsibilities

  • Process payroll transactions and respond to employee inquiries
  • Analyze and resolve payroll-related issues with attention to detail and accuracy
  • Develop and maintain training programs to enhance employee knowledge and self-service capabilities
  • Collaborate with HR Business Partners, Benefits, Stock, Payroll, and Operations teams to provide a world-class employee experience
  • Stay up-to-date with changing regulations and policies to ensure compliance and continuous improvement

Requirements

  • 1+ years of customer service experience
  • MS Office experience
  • Ability to maintain strict confidentiality regarding payroll and employee issues
  • Outstanding interpersonal skills, patience, humor, and helpfulness at all times
  • Ability to handle multiple projects and deadlines
  • Detail-oriented and excellent organizational skills, accuracy essential
  • 6+ months of HR experience
  • HR software experience (PeopleSoft)

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