Team Performance Coordinator

hace 7 días


Alajuela, Alajuela, Costa Rica Jll A tiempo completo

**Job Description**

We are seeking a Team Performance Coordinator to join our team. The successful candidate will be responsible for managing a team size of 10-12 members and ensuring that they adhere to turnaround times and accuracy of activities undertaken.

The ideal candidate will have excellent verbal and written communication skills and be able to effectively manage internal and external stakeholders while nurturing a good relationship. They will also be able to positively influence and get tasks completed by not just the team members but the site teams as well.

The role will involve working as an escalation point for the team to highlight challenges, assistance required, etc. to help meet process KPIs. You will work closely with other Leaders in the project to create a culture of collaboration and proactively raise issues regarding client/team issues as they arise.

You will undertake monthly and annual performance reviews, conduct interviews as required, and leave management. Additionally, you will continuously strive to upskill the team from industry, domain, and 'soft skills' perspective and drive process improvement initiatives to closure.



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