Guest Services Liaison
hace 1 semana
At Enchanting Travels, we strive to create a workplace where every individual can thrive. As a Guest Relations Specialist, you will be responsible for managing guest feedback, improving relationships, and driving online reviews.
This role requires strong organizational skills, excellent communication, and interpersonal skills. You will also need to be able to actively listen and work from the guest perspective.
Key Responsibilities:
- Manage non-critical and critical guest feedback
- Drive online reviews on Trust-pilot and Google Places
- Support the planning and execution of guest events and webinars for U.S. and Canadian guests
- Contribute to the development and execution of marketing outreach campaigns to repeat guests
Requirements:
- University degree
- Minimum 3 years of relevant work experience
- Exceptional organizational, communication, and interpersonal skills
- Flexible, agile, and open to learning
-
Resort Guest Services Liaison
hace 1 semana
San José, San José, Costa Rica Marriott Worldwide A tiempo completoJob RequirementsTo succeed in this role, you will need excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.As a skilled hospitality professional, you will have experience in guest services and a proven track record of delivering exceptional customer experiences.You will be able to multitask and...
-
Asstmgr-Guest Services
hace 1 semana
San José, San José, Costa Rica Marriott Worldwide A tiempo completo**Job Number** 22123543**Job Category** Rooms & Guest Services Operations**Location** Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**JOB SUMMARY**Serves as the property Manager on Duty and oversees all...
-
Guest Services Coordinator
hace 4 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoJob OverviewWe are seeking a highly skilled and enthusiastic Guest Services professional to join our team at Marriott Worldwide.About the RoleThe ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and a passion for delivering exceptional guest experiences.Key Responsibilities:Process all guest check-ins, check-outs,...
-
Hotel Guest Services Coordinator
hace 2 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completo**Job Summary**The Hotel Guest Services Coordinator will be responsible for coordinating guest services, processing payments, and ensuring a smooth check-in and check-out process.**Key Responsibilities**Coordinate with housekeeping to track room readinessCommunicate parking procedures to guests and dispatch bell staff or valet staff as neededSupply guests...
-
Operations Manager
hace 4 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoJob Summary:We are seeking a highly skilled and experienced Operations Manager - Guest Services to join our team at Marriott Worldwide. As a key member of the front office team, you will play a vital role in delivering exceptional guest experiences and driving business success.**Responsibilities:**• Oversee the day-to-day operations of the front office,...
-
Guest Services Director
hace 1 semana
San José, San José, Costa Rica Marriott Worldwide A tiempo completoAbout the RoleWe are seeking a highly skilled Guest Services Manager to oversee all property operations and ensure exceptional customer service. This role requires strong leadership, interpersonal, and communication skills to lead and motivate teams.Key ResponsibilitiesDevelop and implement strategies to enhance guest satisfaction and loyaltyServe as a role...
-
Hotel Guest Services Agent
hace 1 semana
San José, San José, Costa Rica Marriott Worldwide A tiempo completoAbout the JobWe are seeking a highly skilled Guest Services Agent to join our team at The Luxury Collection. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests and ensuring that their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess all guest requests and complaints in a timely and...
-
Hotel Guest Services Coordinator
hace 6 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoJob OverviewThe Supervisor-Front Desk role is a key position in the Rooms & Guest Services Operations department at Marriott Worldwide. As a Front Desk Supervisor, you will be responsible for ensuring that guests have a seamless and enjoyable experience during their stay.Key ResponsibilitiesProcess all guest check-ins, verifying guest identity and form of...
-
Guest Services Coordinator
hace 5 días
San José, San José, Costa Rica Hotel De Anza A tiempo completoAre you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy working as part of a dynamic team? If so, we want to hear from you! As a Front Office Associate at Hotel De Anza, you will be responsible for managing the guest registration process, providing exceptional communication and...
-
Room and Guest Services Specialist
hace 2 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completoRole SummaryWe are seeking a skilled and customer-focused Guest Service Representative to join our team at AC Hotel San Jose Escazu.In this role, you will be responsible for providing exceptional service to our guests, ensuring their stay is smooth and enjoyable.About the RoleThis is a full-time position located in Escazu, Costa Rica.The successful candidate...
-
Internet Service Liaison
hace 7 días
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completoJob SummaryWe are looking for an internet service liaison to join our team at Teleperformance Costa Rica. As an internet service liaison, you will be responsible for providing assistance to customers who require help with our internet services.Main Responsibilities• Assist customers with general inquiries about our internet services• Provide basic...
-
Supervisor of Guest Services
hace 5 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completo**Welcome to Residence Inn**We are proud to offer spacious suites with full kitchens that provide the comforts of home. As a Guest Quality and Experience Supervisor, you will be part of a team that delivers exceptional service to business and leisure travelers alike.**Your Key Responsibilities**Complete designated tasks such as cashier and closing reports in...
-
Long Stay Guest Services Specialist
hace 3 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completoKey ResponsibilitiesAs a Guest Experience Expert, you will be expected to:Deliver exceptional guest service and create memorable experiencesProcess operational needs and address guest requestsComplete reports and maintain accurate recordsShare knowledge of the local area and provide recommendationsYou will also be responsible for maintaining confidentiality,...
-
Guest Service Specialist
hace 3 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completo**Job Description**We are seeking a Guest Experience Expert to join our team at Courtyard San Jose Escazu. As a key member of our front desk team, you will be responsible for delivering an exceptional guest experience, ensuring smooth check-in and check-out processes, and providing personalized assistance to guests throughout their stay.**Key...
-
Customer Service Liaison
hace 4 días
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completoAbout Us: Teleperformance Costa Rica is a leading provider of customer experience solutions, and we are currently seeking a Customer Service Liaison to join our team. As an agent, you will act as a liaison between customers and our company, providing product/services information and answering questions related to general inquiries about our internet...
-
Mgr-Guest Relations
hace 4 semanas
San José, San José, Costa Rica Marriott Worldwide A tiempo completo**Job Number** 22129975**Job Category** Rooms & Guest Services Operations**Location** Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**JOB SUMMARY**Supports all property operations, ensuring that the...
-
Guest Services Supervisor
hace 2 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completo**Job Description**The Rooms Coordinator Lead is responsible for coordinating the day-to-day activities of the front desk team at Marriott International, Inc. This includes processing guest check-ins, managing room assignments, and handling payments.**Responsibilities Include:**Welcoming guests and providing exceptional customer service.Processing cash...
-
Residence Inn Guest Services Associate
hace 2 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoResponsibilitiesRespond promptly to requests from guests and other departments.Fill cart with supplies and transport cart to assigned area.Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.Replace guest amenities and supplies in rooms.Replace dirty linens and terry with clean items.Make beds and fold terry.Clean...
-
Guest Service Coordinator
hace 2 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completo**Job Summary**We are seeking a Guest Service Coordinator to join our team at Marriott Worldwide. As a key member of our hospitality services team, you will be responsible for providing exceptional guest experiences and ensuring that every interaction is memorable and enjoyable.**Responsibilities**Process all guest check-ins, verifying guest identity and...
-
Guest Service Representative
hace 3 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completoJob DescriptionWe're seeking a skilled Room and Guest Services Specialist to join our team at AC Hotel San Jose Escazu.In this role, you will be responsible for providing exceptional service to our guests, ensuring their stay is smooth and enjoyable.About the RoleThis is a full-time position located in Escazu, Costa Rica.The successful candidate will be...