Spare Parts Coordinator
hace 2 meses
**Job Summary**:
Epson America, Inc. seeks a skilled Spare Parts Coordinator to join our team. In this role, you will be responsible for coordinating with our warehouse to ensure timely delivery of parts to our customers. You will also be responsible for elaborating billings requested by credit and providing information to customers regarding part substitutions and models.
**Key Responsibilities**:
- Coordinate with warehouse for urgent delivery to customers with LFP orders.
- Elaborate billings requested by credit.
- Provide information to customers of number of parts, substitutions and models.
- Give daily tracking orders through SAP to release orders manually held.
- Follow up Backorders to inform the CSA and / or Wholesaler of the date of delivery of the order.
- Validate serial number images for LFP sales and inform customers of any rejections.
- Confirm equipment warranty status and request payment for extended warranties when necessary.
**Requirements**:
B - Requires some specialist or admin experience (2- 5 years).
Education - Completion of program at a community college, technical or commercial school or equivalent experience (minimum of a 2-year program).
Intermediate-Advanced English proficiency required.
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