Technical Service Analyst
hace 4 días
**Job Summary**
We are looking for a Customer Experience Expert to provide top-notch technical support and services to our internal clients. As a Help Desk Support Specialist, you will be responsible for troubleshooting and resolving complex issues in a timely manner.
**Responsibilities:**
- Analyze and resolve technical issues via phone, email, or chat
- Support corporate applications on both mobile and desktop platforms
- Collaborate with cross-functional teams to identify opportunities for improvement
**Qualifications:**
- Degree in Computer Science, Information Technology, or related field
- Advanced knowledge of Windows and Microsoft Office
- Excellent communication and problem-solving skills
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