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hace 2 semanas
Microsoft Corporation is seeking a highly skilled Cloud Solutions Expert to join our team. As a key member of our Customer Experience and Success (CEnS) organization, you will be responsible for delivering exceptional customer experiences through technical expertise and strategic business decisions.
As a Cloud Solutions Expert, you will focus on supporting and developing solutions on Microsoft's Power Platform, leveraging your experience in Power Automate, PowerApps, and Power Virtual Agents. Your primary goal will be to drive customer success by ensuring seamless adoption and usage of our cloud-based solutions.
Key Responsibilities:
- Evaluate and resolve complex technical issues related to Microsoft's Power Platform.
- Collaborate with cross-functional teams to develop and implement innovative solutions that meet customer needs.
- Provide training and enablement to customers on Power Platform capabilities and best practices.
- Identify opportunities for process improvements and implement changes to enhance customer satisfaction and retention.
