Cloud Solutions Architect Expert

hace 1 semana


San José, San José, Costa Rica Microsoft A tiempo completo

We are looking for a Cloud Solutions Architect Expert to join our team at Microsoft. Our company is committed to empowering every person and organization on the planet to achieve more.

Company Overview

At Microsoft, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. We build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Job Description

As a Cloud Solutions Architect Expert, you will drive the day-to-day execution of Microsoft's strategic business priorities - selling best-in-class cloud services and platforms to our managed customers and building digital transformation momentum for our customers, partners, and Microsoft.

Responsibilities:
  • Scale Customer Engagements:
    • Engage with customer technical decision makers and anticipate customer needs and issues proactively through data gathering.
    • Use knowledge of customer context and solution or portfolio expertise to build credibility with customers individually or at scale.
    • Develop technical and market/industry knowledge.
    • Ensure technical wins for core technologies by driving technical discussions with customers.
    • Improve customer interactions through feedback and observation.
  • Scale Through Partners:
    • Engage in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process.
  • Build Strategy:
    • Share competitive insights from customer sessions with colleagues and escalate/resolve competitive situations to influence compete strategies.
    • Provide strategic, technical input based on Microsoft capability to contribute to strategy development, leveraging partner and internal teams.
    • Act as the voice of the customer (VOC) by driving new feedback, blockers, insights, resource items across communities so they can be added and prioritized.
    • Work with account teams to tailor Microsoft messaging to audience and captures and shares customer feedback using knowledge of specific Microsoft solutions and their context in a competitive landscape.
  • Solution Design and Proof:
    • Identify and apply existing demonstration assets.
    • Demonstrate and oversee demonstrations (e.g., architectural design sessions (ADS), proof of concept (POC) sessions) of solutions based on specific Microsoft products through initial engagements.
    • Leverage partner/customer teams as needed to prove capabilities and integration into customer environment.
    • Reviews partner demonstrations and provides feedback to ensure alignment with Microsoft standards.
  • Technical Leadership:
    • Built their own readiness plan and proactively identifies learning gaps.
    • Grows domain knowledge and practices digital transformation sales methodologies (e.g., challenger sales).
Benefits

This role is flexible in that you can work up to 50% from home. Microsoft's mission is to empower every person and every organization on the planet to achieve more. We believe that fostering an inclusive workplace is essential to our success. If you have been described as customer-obsessed and have a passion for digital-first solutions, we invite you to learn more about this opportunity.



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