ServiceNow ITSM Architect Lead
hace 2 meses
As a ServiceNow ITSM Architect Lead at IBM, you will play a critical role in helping clients transform their business and solve complex problems. This position requires a deep understanding of IBM platforms and the ability to define project scope and vision.
Your key responsibilities will include:
- Defining technical requirements into solution architecture and driving independent projects from an architectural standpoint.
- Understanding client business challenges and offering solutions to address business needs.
- Recommend experience in designing workflow rules to implement business processes.
- Executing system and user acceptance testing, user adoption, managing change, and training methods.
- Providing advisory services to clients on ServiceNow Customer Journey with ServiceNow as their Enterprise Service Management Platform.
- Actively participating in understanding customer problems.
In order to succeed in this role, you will need to have:
- More than 5 years of ServiceNow Development Experience and over 3 years of Solution Architect Role.
- Experience in implementing ServiceNow processes and strong development experience in ServiceNow Platform features.
- Extensive experiences in deploying ServiceNow ITOM aligned with ServiceNow Best Practices.
- Maintaining discovery health, audit skills, and having detailed-oriented capabilities.
- Performing Technical Leadership roles to delivery teams on ServiceNow expertise across ServiceNow suite of portfolio solutions.
- Coordinating with other ITSM process owners to ensure proper ITOM integrations.
Prior experience with:
- Developing relationships with technical and business leaders at customer sites to understand the role of ServiceNow in their digital transformation vision.
- Managing technical governance, and delivery operating models, and succeeding in driving complex issues through analysis and resolution.
- Leading end-to-end architecture and design for large programs.
- Helping customers deploy and see the value of the products they have purchased.
- ServiceNow ITOM certification
We offer a competitive salary, approximately $140,000 per year, based on location and experience. Additionally, you can expect:
- A comprehensive benefits package.
- Ongoing feedback and support in a growth-oriented environment.
- The opportunity to work with a talented team and contribute to our mission to accelerate client businesses through collaboration.
We believe in the power of technology responsibly used to help people, partners, and the planet. If you are ready to be part of a dynamic team and make a meaningful impact, apply now.
-
San Francisco, Heredia, Costa Rica Ibm A tiempo completoAbout IBM">As a technology and consulting leader, we strive to be the catalyst for progress. With a rich history of innovation, we continue to push the boundaries of what is possible.Career Opportunities at IBM">We are seeking an experienced ITSM Specialist to join our team. As an ITSM Specialist, you will play a critical role in implementing ServiceNow...
-
Software Integration Architect
hace 1 semana
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoJob OverviewWe are seeking a highly skilled Software Integration Architect to join our team. This is an exciting opportunity to work on the integration of 3rd party systems with ServiceNow.Key ResponsibilitiesDevelop and support the integration of 3rd party systems with ServiceNow, including MID server, web services (REST), and SSH actions.Create and...
-
Technical Solutions Architect
hace 2 meses
San Francisco, Heredia, Costa Rica Servicenow A tiempo completo**Company Overview**At ServiceNow, our technology enables organizations to work efficiently and effectively. We strive for excellence in everything we do and empower our customers to achieve their goals.We're proud to be one of the Fortune 100 Best Companies to Work For and World's Most Admired Companies, serving over 7,700+ customers across various...
-
Digital Event Solutions Architect
hace 2 meses
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAbout the RoleWe are seeking an experienced Digital Event Solutions Architect to join our team in creating groundbreaking digital experiences. Our organization, part of ServiceNow, focuses on innovative technology solutions that transform business operations.Key ResponsibilitiesDesign and implement efficient workflows for digital and in-person...
-
Enterprise Solution Architect
hace 3 semanas
San Francisco, Heredia, Costa Rica Servicenow A tiempo completo**About Us**At ServiceNow, we empower companies to thrive in today's fast-paced digital landscape. Our innovative technology solutions help organizations streamline their operations, improve customer experiences, and drive business success.We're seeking a highly skilled Enterprise Solution Architect to join our team of talented professionals. This role is...
-
Technical Solutions Architect
hace 2 meses
San Francisco, Heredia, Costa Rica Servicenow A tiempo completo**About ServiceNow**At ServiceNow, we empower our customers to thrive in a world where work and life are increasingly intertwined. Our technology helps organizations deliver exceptional customer experiences, automate workflows, and drive digital transformation.**Job Description**We're seeking a Technical Solutions Architect to lead the design and delivery of...
-
ServiceNow Platform Administrator
hace 2 meses
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAbout the RoleWe are seeking an experienced ServiceNow platform administrator to join our team. As a key member of our operations team, you will be responsible for supporting internal stakeholders, troubleshooting issues, providing training, and fulfilling requests while maintaining a high level of service, collaboration, and promoting continuous...
-
ServiceNow Technical Specialist
hace 2 meses
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAbout the RoleAs a key member of our team, you will play a vital role in troubleshooting performance issues and optimizing our systems to ensure seamless delivery of services to our customers.We are seeking an experienced ServiceNow professional with a strong background in JavaScript libraries, add advantage if you have worked on Java, MySQL, LINUX &...
-
Data Quality Specialist
hace 2 meses
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAbout the Role:We are seeking a highly skilled Data Quality Specialist to join our team at ServiceNow. As a key member of our data quality team, you will be responsible for ensuring the accuracy, completeness, and consistency of our data.Key Responsibilities:Triage and resolve data quality requests using ITSMDevelop and implement data quality rules to ensure...
-
Servicenow Configuration Specialist
hace 4 semanas
San Francisco, Heredia, Costa Rica Ibm A tiempo completoAbout the RoleAs a Servicenow Configuration Specialist at IBM, you will play a critical role in delivering exceptional customer experiences through effective system configuration.We are seeking an experienced professional to join our team and take on the responsibility of core system configuration. Your primary focus will be on gathering and documenting user...
-
Senior Software Developer
hace 2 semanas
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAt ServiceNow, our technology empowers employees to work effectively anywhere. As a Senior Software Engineer, you will be part of an ambitious team that creates innovative solutions for our customers and communities.We value your unique talents and strive to provide a supportive environment where you can grow professionally and personally. Our vision is to...
-
Strategic Program Lead
hace 2 meses
San Francisco, Heredia, Costa Rica Servicenow A tiempo completo**About ServiceNow**At ServiceNow, we empower employees and teams to achieve their goals and unlock their full potential. Our culture is built on trust, flexibility, and a shared commitment to innovation.**Job Description**We are seeking a skilled Program Management Professional to join our team. As a key member of our Operational Center of Excellence, you...
-
Principal Software Architect
hace 1 mes
San Francisco, Heredia, Costa Rica Servicenow A tiempo completo**About ServiceNow**We're a leading cloud-based software company that helps organizations run at their best.**Salary Range: $140,000 - $200,000 per year****Job Description:**We're seeking a highly skilled Principal Software Architect to join our team. As a key member of our engineering organization, you will be responsible for designing and implementing...
-
Senior DevOps Engineer
hace 2 meses
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAbout This RoleWe are seeking a highly skilled DevOps Engineer to join our team at ServiceNow. As a DevOps Engineer, you will be responsible for implementing DevOps methodologies and practices to improve automation, streamline deployments, and ensure system stability.Your Key ResponsibilitiesImplement DevOps methodologies and practices to improve automation,...
-
Highly Skilled Integration Developer
hace 2 meses
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoCompany OverviewServiceNow is a leading global technology company that provides cloud-based platforms and solutions to help organizations deliver exceptional service experiences.Job DescriptionWe are seeking a highly skilled Senior Software Engineer to join our team, focusing on the integration of 3rd party systems with ServiceNow. This includes creating and...
-
Product Success Architect: Unlocking Customer Value
hace 3 semanas
San Francisco, Heredia, Costa Rica Servicenow A tiempo completo**Unlocking Customer Potential at ServiceNow**At ServiceNow, we empower customers to achieve their goals through innovative solutions. As a Senior Product Success Architect, you will be part of our team that makes this vision possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By...
-
Strategic Business Process Architect
hace 2 semanas
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoCompany OverviewAt ServiceNow, our technology enables organizations to work efficiently and effectively. We're a global leader in cloud-based services, serving over 7,700 customers worldwide. Our commitment to innovation has earned us a spot on the FORTUNE 100 Best Companies to Work For and World's Most Admired Companies lists.We empower our employees to...
-
Servicenow Platform Architect
hace 2 semanas
San Francisco, Heredia, Costa Rica Ibm A tiempo completoUnlock your potential as a ServiceNow Developer at IBM and drive transformation in the digital age.We are seeking an experienced ServiceNow Developer to join our team of experts in business and technology transformation. As a key member of our consulting team, you will work directly with clients to design and implement customized solutions that meet their...
-
Sr. Deal Desk Lead
hace 2 meses
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAbout the RoleAs a Sr. Deal Desk Lead at ServiceNow, you will be responsible for collaborating with our sales team to structure and negotiate complex deals. Your expertise will ensure alignment between customer executives and our company, driving deal win themes and strategies. You will lead deal structuring efforts for critical client engagements and own...
-
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoTransform Business Operations as a ServiceNow Business Process and Compliance Project ManagerWe are seeking an experienced Business Process and Compliance Project Manager to join our team at ServiceNow. As a key member of our organization, you will play a crucial role in driving business growth and improving operational efficiency.About the Role:Dual...