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hace 2 semanas
We're committed to delivering exceptional service to our clients, and we're looking for a talented Service Coordinator to help us achieve this goal. In this role, you'll work closely with our operations team to coordinate incident, problem, and change management processes, and provide support to our clients through effective communication and issue resolution.
Key Activities
- Develop and implement processes to improve service delivery and quality
- Collaborate with cross-functional teams to resolve issues and improve processes
- Analyze data to identify trends and areas for improvement
- Communicate regularly with clients and stakeholders to ensure transparency and accountability
Requirements
- Bachelor's degree in a relevant field (e.g., computer science, business administration)
- At least 3 years of experience in a similar role or industry
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
Culture and Benefits
Kyndryl is a dynamic and supportive work environment that values collaboration, innovation, and continuous learning. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.
