Cybersecurity Operations Lead

hace 4 días


San José, San José, Costa Rica Pfizer A tiempo completo

We are seeking a highly skilled Cybersecurity Operations Analyst to join our team at Pfizer.

ROLE SUMMARY

This role will involve responding to network and endpoint security technology events globally in a follow the sun model for any related outages to build a deep understanding of computer network attacks against Pfizer's global enterprise.

The successful candidate will be expected to support security events, develop key metrics in support of the security technologies, perform analytics across various datasets to improve operations and endpoint compliance, develop remediation plans, and support security issues that face the Pfizer environment.

ROLE RESPONSIBILITIES
- Performing Security Analysis in accordance with Firewall/Website/Endpoint/Network blocks.
- Supporting Engineering teams and performing triage of reported security-related issues.
- Following up with customers to ensure Security Requirements are met and addressed.
- Managing and triaging tickets across multiple platforms to ensure timely response and resolution.
- Managing and triaging critical threshold alerts and health checks.
- Updating process documentation.
- Mentoring contingent workers to provide guidance on technical steps and incident response processes.
- Support on-call rotation periodically.
- Demonstrated experience in an agile work environment possessing qualities such as a collaborative mindset, adaptability to change, and a proactive problem-solving approach.

QUALIFICATIONS
- BS in Computer Sciences, Information Security, Information Systems, Engineering, Sciences, or related field.
- 3+ years of experience
- Demonstrated ability to work in ambiguous situations and initiate technical aptitude to drive resolution.
- Ability to follow operational procedures and job aids.
- Strong critical thinking and problem-solving abilities.
- Ability to prioritize and execute with minimal direction or oversight.
- Concise, accurate communication skills (both verbal and written).
- Ability to work both independently and in a team-oriented, collaborative environment.
- Demonstrated commitment to training, self-study and maintaining proficiency in the technical cyber security domain.

PREFERRED QUALIFICATIONS
- Knowledge of the Windows operating system, system utilities, admin functions.
- Entry level admin experience on Linux/Mac.
- Experience performing raw data analysis using a log repository or SIEM.
- Experience developing python scripts for data collection and automation use cases.
- Experience developing automated workflows using a graphical user interface solution.

Estimated Salary: $80,000 - $120,000 per year.



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