Service Delivery Project Manager

hace 3 días


San José, San José, Costa Rica Splunk A tiempo completo

About Us: Splunk is a leading provider of the Unified Security and Observability Platform.

We deliver enterprise resilience to 11,000+ organizations globally, empowering them to succeed in today's fast-paced digital landscape.

Our mission at Splunk is to foster an inclusive culture where employees feel valued, supported, and empowered to bring their authentic selves to work.

As a Professional Services Project Coordinator, you'll play a critical role in driving customer success, employee growth, and company prosperity. This challenging position requires highly organized individuals with exceptional communication skills, passion for delivering successful customer outcomes, and associate-level experience in project management standard processes, consulting, and leading technology implementation projects.

Key Responsibilities
  • Manage project kickoff and closure activities
  • Collaborate with customers to coordinate schedule availability and resource requests
  • Understand customer technical scope and onboarding requirements
  • Partner with PS stakeholders to ensure timely scope delivery within budget
  • Create and maintain technical project plans outlining tasks, milestone dates, and resource allocation aligned to SOWs
  • Deliver timely and accurate status updates to all stakeholders
  • Oversee technical project escalations through to resolution
  • Foster relationships with Splunk, partner, and customer teams
  • Identify opportunities for Splunk products and services
  • Develop and maintain knowledge of Splunk products, industry standard methodologies, and project management skills
  • Ensure data hygiene within FinancialForce
  • Review and reconcile timecards for Estimated vs. Actual time delivery


  • San José, San José, Costa Rica Peachtree Networks A tiempo completo

    Peachtree Networks is looking for a Solution & Delivery Manager to join our team.The Solution & Delivery Manager is a key member of the Service Delivery Project Management Team.The Solution & Delivery Manager is expected to become familiar with project complexities and develop a working knowledge of the ongoing project work within their functional working...


  • San José, San José, Costa Rica Mondelez International A tiempo completo

    Job OverviewThe Global Service Delivery Manager will lead the delivery of high-quality services to our customers. This role requires a strong background in operations management, with a focus on process improvement and standardization.Your Key ResponsibilitiesLead and support the delivery of services to customers, ensuring high-quality results.Analyze data...


  • San José, San José, Costa Rica Jll A tiempo completo

    **Job Description:**We are seeking a dynamic individual for the role of Business Services Manager to join our team.This leadership position is positioned within a JLL team working closely with fast-growing client accounts.The key responsibilities of this role include:Building a "one-team" approach by driving collaboration and synergies between...

  • Delivery Manager

    hace 5 días


    San José, San José, Costa Rica Lrn Corporation A tiempo completo

    Lrn Corporation seeks a skilled Project Manager to join our global Delivery Team.Job ResponsibilitiesThis role involves driving project plans, collaborating with stakeholders, and developing detailed project work-plans. The successful candidate will be responsible for managing multiple projects, establishing governance structures, and ensuring delivery of...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    About UsTek Experts is a leading provider of technical services, and we're looking for a talented Technical Service Delivery Manager to join our team. In this role, you'll be responsible for managing a team of 15-20 support engineers, ensuring they deliver exceptional customer service across technical service lines.Key Responsibilities:Manage a team to...

  • Project Manager

    hace 4 semanas


    San José, San José, Costa Rica Lionbridge Technologies A tiempo completo

    Lionbridge is looking for a Project Manager to join our team in Costa Rica.The Project Manager will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope.Additionally, the Project Manager will also effectively monitor and present project updates to relevant stakeholders, clients, or project...

  • Program Delivery Manager

    hace 3 semanas


    San José, San José, Costa Rica Equifax A tiempo completo

    Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you._- The Program Delivery Manager is responsible for implementing and managing a diverse portfolio of programs and projects for the benefit of all...


  • San José, San José, Costa Rica Emerson A tiempo completo

    If you are a Senior IT Manager looking for an SAP Technical Delivery Manager role and an opportunity to grow, Emerson has an exciting opportunity for youBased in any US location, you will coordinate and oversee the delivery of all technical activities within SAP related to hardware, software, upgrades, security vulnerabilities, and patching.You will be...


  • San José, San José, Costa Rica Nitel A tiempo completo

    the position You drive timely deliverables to customers in accordance with Service Level Agreements (SLAs) while creating excellent customer experiences.You efficiently deliver information and promptly resolve issues, all while prioritizing tasks and maintaining a high level of accuracy.Building robust relationships with both internal and external...


  • San José, San José, Costa Rica Micro Focus A tiempo completo

    Job OverviewWe are seeking a highly skilled Software Delivery Manager to lead our projects from initiation to closeout. As a key member of our Engineering Services team, you will be responsible for ensuring the successful delivery of projects on time, within budget, and at the required quality level.ResponsibilitiesDevelop and execute project plans,...

  • Delivery Manager

    hace 2 días


    San José, San José, Costa Rica Hitachi Solutions A tiempo completo

    Job DescriptionThe Senior Project Manager plays a crucial role in our delivery organization, leading the charge in building and inspiring high-performing teams while delivering cutting-edge solutions within the Microsoft Technology stack.About This OpportunityThis is a remote position, allowing individuals to develop as leaders within a best-in-class...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    ROLE SUMMARYThe Digital Corporate Affairs Client Partner and Colleague Services Team is responsible for providing a high quality, consistent, and repeatable end user support experience to Pfizer colleagues via a multi-channel service support strategy.The team provides leadership to maintain and deliver a consistent operating environment across Digital...

  • Senior Delivery Manager

    hace 4 semanas


    San José, San José, Costa Rica Growth Acceleration Partners A tiempo completo

    Delivery ManagerThe Delivery Manager is responsible for delivering the value we have committed to our clients.The DM manages the short, mid and long term health and performance of the team and is the primary operational contact for the client.ResponsibilitiesAccount Delivery: Responsible for ensuring that the overall process is going smoothly: team members...

  • Project Manager

    hace 21 horas


    San José, San José, Costa Rica Softline International A tiempo completo

    Job Overview:We are seeking a skilled Project Manager to lead our projects with expertise in cloud technologies, primarily Microsoft cloud products. The ideal candidate will have experience managing large and complex IT projects, with a proven track record of delivering results on time and within budget.Key Responsibilities:- Manage projects across the...


  • San José, San José, Costa Rica Canonical - Jobs A tiempo completo

    As a Project Manager for Canonical's Devices IoT business, this role is responsible for the coordination and completion of large complex customer facing projects, overseeing all aspects of project delivery and acting as the primary delivery liaison between Canonical's engineering teams and Canonical's customers.This is a high-profile project management...


  • San José, San José, Costa Rica Emerson A tiempo completo

    **Job Overview**We are seeking a skilled Project Delivery Specialist to join our team at Emerson. As a key member of our project management office, you will be responsible for leading and delivering projects from initiation to closure.**Key Responsibilities**Develop and maintain project plans, including resource allocation, timelines, and budgets;Collaborate...

  • Delivery Manager

    hace 3 semanas


    San José, San José, Costa Rica Bairesdev A tiempo completo

    Who We areBairesDev is proud to be the fastest-growing company in America.With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business.To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth...


  • San José, San José, Costa Rica Lionbridge Technologies A tiempo completo

    Lionbridge Technologies is seeking a highly skilled Senior Project Manager to join our dynamic team.The Job Description:Job OverviewWe are responsible for the delivery of projects that meet customer expectations, on time and within budget.Main Responsibilities:Overall Accountability: Responsible for all delivery responsibilities (including a profit-and-loss...


  • San José, San José, Costa Rica Nitel A tiempo completo

    Job DescriptionThe Operations - Service Delivery role is a critical position that requires exceptional customer service skills, attention to detail, and excellent communication abilities. As a Service Delivery Specialist, you will be responsible for managing all aspects of the service delivery process for customers with fewer than twenty locations and simple...

  • Project Manager

    hace 3 semanas


    San José, San José, Costa Rica Moody'S Investors Service A tiempo completo

    Manage projects for the Investor Relations team.Track and ensure quality deliverables- Manage multiple workstreams.- Conduct meetings, prepare agendas, document meeting outcomes, and communicate to the Head of Investor Relations.- Assist with management reporting and team administration, including procurement and sourcing requests, detailed monthly project...