Network Operations Specialist
hace 4 días
Company Overview:
Nitel is a leading provider of network management services, dedicated to delivering exceptional support and expertise to our clients.
Job Description:
We are seeking an experienced Network Engineer to join our team as an IT Support specialist. In this role, you will be responsible for providing 24/7 on-call support, monitoring network performance, and troubleshooting complex network issues.
Key Responsibilities:
- Support 24/7 engineer on-call requirements
- Monitor NMS for faults and alerts, and refine NMS to provide more insight into production
- Experience in NOC operations and process management
- Document all network-related activities in ticketing system
- Provide technical support for Telecom Transport services
- Perform other duties as assigned to support the continued success of self, team, department, and company
Requirements:
- Bachelor's degree required in a technical discipline (Network Engineering, Computer Networking or related field)
- Relevant experience of 5-8 years
- Excellent written, verbal, and communication skills
- Experience in NOC operations and process management
- Ability and availability to be on-call 24 hours a day on a rotating schedule
- Knowledge and usage of SevOne, Solarwinds, and Cacti or similar monitoring tools
- Strong Layer 2/3 Routing/Switching knowledge in both an Enterprise and Service Provider environment
- Demonstrated ability to troubleshoot and resolve complex network routing problems on Cisco-based MPLS networks with BGP, OSPF, and Multicast protocols
- Hands-on experience with Networking/Security hardware
Preferred Qualifications:
- Current Cisco CCNP, Juniper JNCIP track, or CISSP certification
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