Content Operations Specialist

hace 6 días


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo
Job Overview

Award-winning Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand. We are seeking an innovative Content Policy Operations Specialist to support the Prime Video Trust & Safety Operations team to protect customers from copyright infringing content.


Key Responsibilities
  • Conduct manual reviews of global content policy compliance operations to ensure seamless customer experience.
  • Make high judgment decisions on compliance actions to drive strategic projects that improve support-related functions and processes.
  • Drive projects that leverage technology and automation to streamline workflows and enhance efficiency.
  • Develop and maintain standard operating procedures by coordinating with Policy, Operations, and Program teams.
  • Document comprehensive content investigations reports to facilitate informed decision-making.


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