Key Account Specialist

hace 2 días


Alajuela, Alajuela, Costa Rica ATL Technology Costa Rica A tiempo completo
Job Overview

We are seeking a highly skilled Key Account Specialist to join our global sales team in Costa Rica. As a key member of our team, you will be responsible for ensuring seamless sales operations flow and driving revenue growth.

About the Role

This is an exciting opportunity to work with a leading provider of custom interconnect solutions. Reporting into our CSR Manager based in UT-USA (HQ) and collaborating closely with our Regional Sales Manager based in Costa Rica, you will support customers worldwide, focusing on smooth product delivery timelines, minimizing negative impacts, and solving complex challenges related to product quality and supply.

Responsibilities
  • Ensure timely resolution of customer inquiries, concerns, and product complaints.
  • Analyze historical data and information received from customers to create accurate product demand forecasts.
  • Maintain effective communication with planning regarding production and finished product deliveries.
  • Plan item trades with sister sites to optimize supply chain efficiency.
  • Coordinate all aspects of supply and demand to anticipate and eliminate potential disruptions to product delivery.
  • Process and verify customer purchase orders to drive product demand planning.
Requirements

To succeed in this role, you will need:

  • Bachelor's degree in business administration or a related field.
  • At least 3 years of experience in Business-to-Business sales support, preferably in medical or high-tech industries.
  • Demonstrated ability to build and maintain strong customer relationships.
  • Proficiency in Microsoft Office applications, with emphasis on Excel and Outlook.
  • Strong analytical, investigative, and problem-solving skills.
  • Excellent verbal and written communication skills, including presenting to groups.
  • Bilingual in English & Spanish is required.
  • Experience working with ERPs.
What We Offer

As a valued member of our team, you can expect:

  • A competitive estimated salary of $55,000 - $70,000 per year, depending on your experience.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • The chance to work with a global leader in the custom interconnect solutions industry.


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