Empleos actuales relacionados con Phone Support Associate - San José, San José - Bill Gosling Outsourcing
-
Phone Support Associate
hace 1 semana
San José, San José, Costa Rica Detail Cleaning Services A tiempo completoJob Title: Phone Support AssociateDescription:We are seeking a highly motivated and customer-focused Phone Support Associate to join our team at Detail Cleaning Services. As a Phone Support Associate, you will be responsible for handling customer calls, responding to emails, and providing exceptional support via phone and email.Responsibilities:Answer...
-
Phone Support Specialist
hace 1 semana
San José, San José, Costa Rica Independent Recruiter A tiempo completoWe are seeking highly motivated and detail-oriented individuals to fill the role of phone support specialist. As a member of our team, you will be responsible for providing top-notch customer support via phone.Job RequirementsBachelor's degree in a related field or equivalent experience.Excellent communication and problem-solving skills.Able to work in a...
-
HR Support Associate
hace 1 semana
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob SummaryThis position as an HR Support Associate will play a critical role in providing multi-language support to internal customers. As the front face of our service, you will answer questions and resolve issues via our phone system.You will work collaboratively with HR Business Partners, Benefits, Stock, Payroll, Talent Management, and Operations teams...
-
Customer Support Associate
hace 1 semana
San José, San José, Costa Rica Oracle A tiempo completo**About the Role:**The Customer Support Associate position is an exciting opportunity to join the Oracle Support team. As a key member of the Support organization, you will be responsible for delivering post-sales support and solutions to our global customer base.Main Responsibilities:Resolving non-technical customer inquiries via phone and electronic...
-
Erc Associate
hace 4 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoCustomer service industry experience (at least 6 months).- Microsoft Office Proficiency (Word, Excel, Outlook).- Experience dealing with customers and use of empathy skills- Fluent communication and writing skills in English (85%).- Schedule flexibility (as we support a 24x7 operations).- Ability to manage confidential and sensitive employee information and...
-
Support Associate Role
hace 3 días
San José, San José, Costa Rica beBee Careers A tiempo completo**Role Requirements**To excel in this Support Associate role, you will need to possess a unique blend of technical, business, and interpersonal skills.You will be expected to provide seamless support to clients through various communication channels, including phone, email, and chat.A thorough understanding of compliance and regulatory requirements, as well...
-
Myhrlivesupport Associate Seasonal, Myhrlivesupport
hace 3 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo(6+ month) Amazon experience or corporate customer service experience.- Microsoft Office Proficiency (Word, Excel, Outlook).- Experience dealing with customers and use of empathy skills- Fluent communication and writing skills in English (85%).- Schedule flexibility (as we support a 24x7 operations).- Ability to manage confidential and sensitive employee...
-
Oracle Support Associate
hace 1 semana
San José, San José, Costa Rica Oracle A tiempo completoJob Summary:The Oracle Support Associate - Technical Advisor will be responsible for providing technical assistance to customers via phone, email, and chat. This role requires excellent communication and problem-solving skills, as well as the ability to work in a team environment.Main Responsibilities:To provide technical support to customers using Oracle...
-
Erc Associate A
hace 4 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoFluency in Spanish & English.- HR experience or 2+ years of Amazon experience- Computer literacy (Excel, Work, PowerPoint, Outlook).- Ability to work in international teams where team members are in different locations and belong to different cultures.- Excellent verbal and written communication skills- Must be complying with quality and productivity...
-
Employee Support Associate
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo**About the Role**This is an exciting opportunity to join our Pay Services team at Amzn Support Srvcs Costa Rica. As a Pay Services Associate, you will have the chance to work with a talented team to provide world-class support to employees.You will be responsible for providing training and communication to HR partners and Amazon employees, as well as...
Phone Support Associate
hace 3 semanas
Are you passionate about delivering exceptional customer experiences?
About the RoleWe're seeking a skilled Bilingual (French/English) Call Center Agent to join our team at Bill Gosling Outsourcing. As a key member of our customer service team, you'll be responsible for providing top-notch support to our clients, ensuring their needs are met and exceeded.
Key Responsibilities- Provide exceptional customer service via phone, responding to inquiries and resolving issues in a timely and professional manner.
- Negotiate payment terms and arrangements as needed, while maintaining a high level of professionalism.
- Update customer files with accurate and relevant information, adhering to regulatory guidelines and company policies.
- Utilize problem-solving skills to find creative solutions that meet each customer's unique needs.
To be successful in this role, you'll need:
- Fluency in both English and French.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- A strong passion for delivering exceptional customer experiences.
- 1+ years of experience in a call center or related field, preferably with a focus on customer service.
We offer a comprehensive benefits package, including:
- Casual dress code.
- Performance bonus and annual merit increase.
- Birthday day off (paid), marriage leave (3 days paid), and bereavement leave (3 days paid).
- Free counseling sessions.
- Point-to-point transportation.
- Association solidarity.
- Free parking for all employees.
- Free coffee/tea all day long.
- An amazing work culture where you can learn and grow.
- New site - beautiful new office setting with a view.
- Full-time - various shifts, including mornings, afternoons, evenings, and weekends.
- Onsite games room with rest & relaxation area.
- Great opportunity for university students.
Bill Gosling Outsourcing is a leading provider of customer service solutions, dedicated to creating a fun, diverse, and engaging workplace that promotes personal and professional growth. We're passionate about delivering exceptional results and making a positive impact on our clients' lives.
